2016 Ford C-Max service bulletins & manufacturer communications
128 manufacturer communications are on file with NHTSA for the 2016 Ford C-Max. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.
Technical service bulletin 128
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the…SSM 54601 · Technical service bulletin · Electrical System · issued Feb 24, 2026
- This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns inc…TSB 25-2570 · Technical service bulletin · Electrical System · issued Nov 26, 2025
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P…SSM 54366 · Technical service bulletin · Electrical System · issued Nov 12, 2025
- While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing …SSM 53040 · Technical service bulletin · Unknown OR Other · issued Oct 10, 2024
- This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 20…TSB 24-2165 · Technical service bulletin · Unknown OR Other · issued May 27, 2024
- All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glov…SSM 52476 · Technical service bulletin · Equipment · issued Apr 24, 2024
- Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise …TSB 22-2396 · Technical service bulletin · Power Train · issued Oct 25, 2022
- Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX an…TSB 22-2309 · Technical service bulletin · Equipment · issued Aug 3, 2022
- Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX an…TSB 22-2230 · Technical service bulletin · Electrical System · issued Jun 21, 2022
- Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln p…SSM 50804 · Technical service bulletin · Electrical System · issued May 24, 2022
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repa…SSM 50744 · Technical service bulletin · Power Train · issued May 4, 2022
- Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) an…TSB 22-2162 · Technical service bulletin · Engine · issued May 2, 2022
- Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due t…TSB 22-2066 · Technical service bulletin · Power Train · issued Apr 26, 2022
- This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 …TSB 22-2104 · Technical service bulletin · Equipment · issued Mar 21, 2022
- Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to…SSM 50375 · Technical service bulletin · Equipment · issued Dec 23, 2021
- Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned sta…SSM 50257 · Technical service bulletin · Communication · issued Nov 4, 2021
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0…SSM 50067 · Technical service bulletin · Electrical System · issued Aug 27, 2021
- Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is…SSM 50039 · Technical service bulletin · Electrical System · issued Aug 16, 2021
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty…TSB 21-2236 · Technical service bulletin · Seats · issued Jul 22, 2021
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0…SSM 49821 · Technical service bulletin · Engine and Engine Cooling · issued May 24, 2021
- Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due t…TSB 21-2152 · Technical service bulletin · Power Train · issued May 18, 2021
- Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due t…TSB 21-2033 · Technical service bulletin · Power Train · issued Mar 10, 2021
- Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after th…SSM 49086 · Technical service bulletin · Electrical System · issued Aug 12, 2020
- Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/F…TSB 20-2255 · Technical service bulletin · Electrical System · issued Aug 6, 2020
- Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the tran…TSB 20-2219 · Technical service bulletin · Equipment · issued Jun 30, 2020
- Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after th…SSM 48911 · Technical service bulletin · Equipment · issued Jun 18, 2020
- Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steeri…SSM 48908 · Technical service bulletin · Equipment · issued Jun 17, 2020
- Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lin…SSM 48858 · Technical service bulletin · Electrical System · issued May 29, 2020
- Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 …TSB 20-2171 · Technical service bulletin · Seats · issued May 18, 2020
- SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may …SSM 48619 · Technical service bulletin · Unknown OR Other · issued Mar 9, 2020
- 2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build…SSM 48598 · Technical service bulletin · Equipment · issued Feb 28, 2020
- Some 2013-2016 Fusion, MKZ and C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the…TSB 19-2391 · Technical service bulletin · Power Train · issued Jan 10, 2020
- Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P…SSM 48423 · Technical service bulletin · Power Train · issued Dec 20, 2019
- Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the…SSM 48340 · Technical service bulletin · Electrical System · issued Nov 21, 2019
- Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in som…SSM 48130 · Technical service bulletin · Visibility · issued Aug 9, 2019
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) fo…SSM 48123 · Technical service bulletin · Electrical System · issued Aug 7, 2019
- Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE a…TSB 19-2207 · Technical service bulletin · Power Train · issued Jun 28, 2019
- Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigatio…SSM 48053 · Technical service bulletin · Electrical System · issued Jun 24, 2019
- On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was no…SSM 47976 · Technical service bulletin · Power Train · issued May 10, 2019
- Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06…SSM 47850 · Technical service bulletin · Equipment · issued Apr 26, 2019
- Some 2014-2019 Escape, 2014-2018 C-MAX, Focus, and Transit Connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical pow…SSM 47875 · Technical service bulletin · Electrical System · issued Mar 18, 2019
- Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, …SSM 47790 · Technical service bulletin · Electrical System · issued Feb 6, 2019
- Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, …SSM 47790 · Technical service bulletin · Electrical System · issued Feb 6, 2019
- Some 2013-2018 C-MAX, 2013-2019 Fusion Energi, and 2017-2019 Fusion/MKZ Hybrid vehicles may exhibit an illuminated MIL with diagnostic trouble code (DTC) P04B5. This may be due to …SSM 47765 · Technical service bulletin · Fuel System, Gasoline · issued Jan 24, 2019
- Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty re…SSM 47749 · Technical service bulletin · Equipment · issued Jan 17, 2019
- Some 2016-2019 Escape and 2016-2018 Focus/C-Max vehicles may exhibit a customer perceived concern of a FDIM screen flicker during transitions between day/night mode and/or during a…SSM 47748 · Technical service bulletin · Electrical System · issued Jan 17, 2019
- Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service p…SSM 47703 · Technical service bulletin · Equipment · issued Dec 10, 2018
- Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expediti…TSB 18-2361 · Technical service bulletin · Seats · issued Dec 4, 2018
- 2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. C…SSM 47649 · Technical service bulletin · Equipment · issued Nov 6, 2018
- Some 2013-2016 Fusion, MKZ and C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the…TSB 18-2328 · Technical service bulletin · Power Train · issued Oct 31, 2018
- Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prio…SSM 47538 · Technical service bulletin · Electrical System · issued Sep 21, 2018
- Some 2013-2017 Fusion Energi and C-Max Energi vehicles may exhibit an illuminated MIL with DTC P0C27 and/or P0C28. Follow the Service Procedure steps to correct the condition.TSB 18-2282 · Technical service bulletin · Electrical System · issued Sep 18, 2018
- Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigatio…SSM 47444 · Technical service bulletin · Electrical System · issued Aug 2, 2018
- Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inop…SSM 47428 · Technical service bulletin · Equipment · issued Jul 20, 2018
- Some 2016 C-MAX and Focus Electric vehicles built on or after 11-May-2016 may exhibit a false activation of the alarm system. Reprogram the body control module (BCM) to the latest …SSM 47425 · Technical service bulletin · Equipment · issued Jul 20, 2018
- Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update …SSM 47380 · Technical service bulletin · Equipment · issued Jun 22, 2018
- Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC …SSM 47379 · Technical service bulletin · Electrical System · issued Jun 22, 2018
- Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now ava…SSM 47211 · Technical service bulletin · Electrical System · issued Apr 4, 2018
- Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is…SSM 47201 · Technical service bulletin · Equipment · issued Mar 30, 2018
- Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inop…SSM 47198 · Technical service bulletin · Electrical System · issued Mar 29, 2018
- Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC …SSM 47167 · Technical service bulletin · Electrical System · issued Mar 19, 2018
- Some 2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi vehicles equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via My Fo…SSM 47161 · Technical service bulletin · Electrical System · issued Mar 15, 2018
- Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to char…SSM 47130 · Technical service bulletin · Electrical System · issued Mar 5, 2018
- Some 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit a no start with battery energy control module (BECM) diagnostic trouble c…SSM 47129 · Technical service bulletin · Electrical System · issued Mar 5, 2018
- 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify w…SSM 47080 · Technical service bulletin · Equipment · issued Feb 14, 2018
- Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC …SSM 47041 · Technical service bulletin · Equipment · issued Jan 29, 2018
- Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC …SSM 47041 · Technical service bulletin · Equipment · issued Jan 29, 2018
- The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Ke…SSM 47009 · Technical service bulletin · Equipment · issued Jan 10, 2018
- The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Ke…SSM 47009 · Technical service bulletin · Equipment · issued Jan 10, 2018
- Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now ava…SSM 46949 · Technical service bulletin · Electrical System · issued Nov 29, 2017
- Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requi…SSM 46948 · Technical service bulletin · Equipment · issued Nov 29, 2017
- Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grid…SSM 46947 · Technical service bulletin · Lane Departure · issued Nov 29, 2017
- Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to th…SSM 46930 · Technical service bulletin · Equipment · issued Nov 22, 2017
- Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixe…17-2218 · Technical service bulletin · Structure · issued Nov 3, 2017
- Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset pr…SSM 46900 · Technical service bulletin · Power Train · issued Nov 2, 2017
- Some 2016 Escape and Focus vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets and/or preset buttons work errat…SSM 46891 · Technical service bulletin · Equipment · issued Oct 30, 2017
- Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grid…SSM 46861 · Technical service bulletin · Equipment · issued Oct 6, 2017
- Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to th…SSM 46860 · Technical service bulletin · Equipment · issued Oct 6, 2017
- Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requi…SSM 46848 · Technical service bulletin · Electrical System · issued Sep 28, 2017
- Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update …SSM 46834 · Technical service bulletin · Electrical System · issued Sep 21, 2017
- Certain 2015 Model Year Flex and Taurus, 2015-2016 Model Year C-MAX, and MKS, and 2016 Model Year Edge, Fusion, MKZ, and Transit Connect Vehicles - Electronic Throttle Body Replace…17B28 · Technical service bulletin · Equipment Adaptive/mobility · issued Sep 19, 2017
- Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a …SSM 46813 · Technical service bulletin · Electrical System · issued Sep 13, 2017
- Some 2014-2017 Focus/C-MAX vehicles when a replacement BCM is received for a service repair may include a white Keyless Entry Card. In an effort to consolidate the complexity of BC…SSM 46545 · Technical service bulletin · Equipment · issued Apr 26, 2017
- Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise comin…TSB 17-0039 · Technical service bulletin · Power Train · issued Apr 13, 2017
- Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. This is considere…SSM 46486 · Technical service bulletin · Electrical System · issued Mar 23, 2017
- Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. This may be due to inadvertent…SSM 46454 · Technical service bulletin · Equipment · issued Mar 14, 2017
- Some 2013-2016 c-max energi vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc), illuminated malfunctio…TSB 17-0015 · Technical service bulletin · Electrical System · issued Feb 17, 2017
- Some 2016 c-max energi/focus electric and 2016-2017 fusion energi vehicles built on or before 10-jul-2016, may exhibit a 12-volt and/or high voltage battery with a low state of cha…SSM 46368 · Technical service bulletin · Electrical System · issued Feb 8, 2017
- Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear …SSM 46355 · Technical service bulletin · Power Train · issued Feb 2, 2017
- Some 2016 focus battery electric vehicle (bev) and c-max energi plug-in hybrid vehicles (phev) equipped with sync3 may be unable to change the settings for the charge port light ri…SSM 46347 · Technical service bulletin · Electrical System · issued Jan 30, 2017
- Some 2016 c-max and focus electric vehicles built on or after 11-may-2016 may exhibit a false activation of the alarm system. Reprogram the body control module (bcm) to the latest …SSM 46323 · Technical service bulletin · Electrical System · issued Jan 20, 2017
- The ev range after fully charging a 2012-2016 focus electric, 2013-2016 c-max/fusion energi may vary after each charging event. The window sticker indicates 0-19 mile range for 201…SSM 46298 · Technical service bulletin · Electrical System · issued Jan 11, 2017
- Some 2016-2017 focus and c-max vehicles built on or after 1-aug-2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed t…SSM 46296 · Technical service bulletin · Service Brakes · issued Jan 10, 2017
- To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revi…SSM 46295 · Technical service bulletin · Engine · issued Jan 10, 2017
- Some owners of 2016 ford and lincoln mkx vehicles equipped with sync 3 may inquire about upgrading to apple carplay and android auto. This upgrade is not currently available for th…SSM 46283 · Technical service bulletin · Equipment · issued Dec 22, 2016
- Certain 2016-2017 model year c-max and fusion energi vehicles - reprogram powertrain control module.16B35-S2 · Technical service bulletin · Equipment · issued Dec 14, 2016
- Certain 2015 model year mkc and mkz vehicles equipped with the reserve equipment group, and certain 2012-2016 focus electric, c-max energi, and fusion energi vehicles - embedded mo…15N04-S2 · Technical service bulletin · Equipment · issued Dec 5, 2016
- Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and …SSM 46210 · Technical service bulletin · Steering · issued Nov 17, 2016
- Some 2013-2017 focus/c-max vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. This is a normal characteristic of the headliner a…SSM 46197 · Technical service bulletin · Structure · issued Nov 11, 2016
- Some 2016 c-max and focus electric vehicles may exhibit a false activation of the alarm system. A work around until the software is updated(4th qtr. 2016), procedure is available. …SSM 46176 · Technical service bulletin · Electrical System · issued Nov 2, 2016
- Some 2016 c-max built on 1-may-2016 and through 6-sep-2016, may exhibit a false activation of the alarm system. This may be due to a change in the body control module (bcm) softwar…SSM 46164 · Technical service bulletin · Electrical System · issued Oct 28, 2016
- Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. Recent customer clinics revealed that most ev…SSM 46153 · Technical service bulletin · Tires · issued Oct 26, 2016
- Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer, escape, fusion, mustang, mkz, mkx, navigator, transit and transit connect vehicles equipped …TSB 16-0139 · Technical service bulletin · Engine · issued Oct 10, 2016
- Some 2013-2016 c-max phev vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc) with battery energy contr…SSM 46108 · Technical service bulletin · Electrical System · issued Oct 5, 2016
- Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This m…SSM 46102 · Technical service bulletin · Seat Belts · issued Sep 30, 2016
- 2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service…SSM 46098 · Technical service bulletin · Power Train · issued Sep 29, 2016
- The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnos…SSM 46085 · Technical service bulletin · Engine and Engine Cooling · issued Sep 21, 2016
- Some 2016 Model Year Fusion, MKZ and C-MAX Hybrid Electric Vehicles(HEV) vehicles equipped with 2.0L DOHC Gas/Electric engines may exhibit MIL On with Diagnostic Trouble Code P0137…SSM 46076 · Technical service bulletin · Equipment · issued Sep 19, 2016
- Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, T…SSM 46073 · Technical service bulletin · Electrical System · issued Sep 19, 2016
- Certain 2016-2017 Model Year C-MAX and Fusion Energi Vehicles - Reprogram Powertrain Control Module16B35-S1 · Technical service bulletin · Electrical System · issued Sep 9, 2016
- Some 2017 Focus and C-Max vehicles built on or after 8/1/2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remov…SSM 46053 · Technical service bulletin · Wheels · issued Sep 5, 2016
- Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms …SSM 46048 · Technical service bulletin · Electrical System · issued Sep 2, 2016
- Certain 2016-2017 model year c-max and fusion energi vehicles - reprogram powertrain control module.16B35 · Technical service bulletin · Power Train · issued Aug 30, 2016
- Some 2016 c-max and focus electric vehicles may exhibit a false activation of the alarm system. A work around until the software is updated(4th qtr. 2016), procedure is available. …SSM 46032 · Technical service bulletin · Electrical System · issued Aug 26, 2016
- Some 2016 focus, c-max, fiesta, expedition, and navigator vehicles equipped with sync 3 may exhibit a condition in which the sirius satellite channel guide category buttons may not…SSM 46012 · Technical service bulletin · Equipment · issued Aug 18, 2016
- Some 2015-2017 focus/c-max/escape vehicles equipped with one touch up feature. The 2016-2017 workshop manual section 501-11 was updated 8/2016 with revised diagnostics, the 2015 ws…SSM 46011 · Technical service bulletin · Visibility · issued Aug 18, 2016
- Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with s…SSM 45968 · Technical service bulletin · Electrical System · issued Aug 3, 2016
- Some 2017 fusion plug-in hybrid electric vehicle (phev) built on 5/9/2016 and through 6/14/2016 and 2016 c-max phev vehicles built on 4/27/2016 and through 6/14/2016 may exhibit a …TSB16-0100 · Technical service bulletin · Electrical System · issued Jul 27, 2016
- Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. Applink ma…SSM 45918 · Technical service bulletin · Equipment · issued Jul 1, 2016
- Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in…SSM 45917 · Technical service bulletin · Equipment · issued Jul 1, 2016
- Some 2016 ford and lincoln vehicles equipped with sync 3 and navigation along with a valid paid subscription to sirius travel link may not display sirius travel link fuel prices. R…SSM 45916 · Technical service bulletin · Equipment · issued Jul 1, 2016
- 2013-2016 focus/c-max - remote keyless entry (rke) programing concernsSSM-45866 · Technical service bulletin · Electrical System · issued Jun 6, 2016
- Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1SSM-45821 · Technical service bulletin · Electrical System · issued May 13, 2016
- Sync 3 accessory protocol interface module (apim) dtcs u3000 or b108e or u1a00SSM-45809 · Technical service bulletin · Equipment · issued May 9, 2016
- Remove water or moisture before removing the sobdmc fuse coverSSM-45800 · Technical service bulletin · Equipment · issued May 5, 2016
- In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American …16B10 · Technical service bulletin · Electrical System · issued Apr 5, 2016
- Energi - Malfunction Indicator lamp (MIL) with diagnostic trouble code (DTC) P0C27 AND/OR P0C28TSB160050 · Technical service bulletin · Electrical System · issued Mar 23, 2016
- Online automotive service information system for March 2016Service · Technical service bulletin · Electrical System · issued Mar 1, 2016