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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford C-Max 2016–2018technical service bulletin

Bulletin SSM 47444 · NHTSA communication 10144930 · issued Aug 2, 2018

Technical service bulletin
communication type
Electrical System
component
2016–2018
model years
59
vehicle entries

Official summary

Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.