Ford C-Max 2012–2018 — technical service bulletin
Bulletin SSM 47428 · NHTSA communication 10144217 · issued Jul 20, 2018
Technical service bulletin
communication type
Equipment
component
2012–2018
model years
16
vehicle entries
Official summary
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If U0198 DTC still remains, remove the TCU fuse for 5 minutes then reinstall. Reprogram the TCU using IDS or Ford J2534 Diagnostic Software (FJDS) re
Vehicles covered
- 2013 Ford C-Max
- 2014 Ford C-Max
- 2015 Ford C-Max
- 2016 Ford C-Max
- 2017 Ford C-Max
- 2012 Ford Focus Electric
- 2013 Ford Focus Electric
- 2014 Ford Focus Electric
- 2015 Ford Focus Electric
- 2016 Ford Focus Electric
- 2013 Ford Fusion Energi
- 2014 Ford Fusion Energi
- 2015 Ford Fusion Energi
- 2016 Ford Fusion Energi
- 2017 Ford Fusion Energi
- 2018 Ford Fusion Energi
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.