Ford C-Max 2013–2019 — technical service bulletin

Bulletin TSB 18-2361 · NHTSA communication 10153931 · issued Dec 4, 2018

Technical service bulletin

communication type

Seats

component

2013–2019

model years

vehicle entries

Official summary

Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral movement, or clunk/thump noise on turns. Follow the Service Procedure steps to correct the condition.

Vehicles covered

2013 Ford C-Max
2014 Ford C-Max
2015 Ford C-Max
2016 Ford C-Max
2017 Ford C-Max
2018 Ford C-Max
2018 Ford Ecosport
2019 Ford Ecosport
2015 Ford Edge
2016 Ford Edge
2017 Ford Edge
2018 Ford Edge
2019 Ford Edge
2013 Ford Escape
2014 Ford Escape
2015 Ford Escape
2016 Ford Escape
2017 Ford Escape
2018 Ford Escape
2019 Ford Escape
2016 Ford Explorer
2017 Ford Explorer
2018 Ford Explorer
2019 Ford Explorer
2015 Ford F-150
2016 Ford F-150
2017 Ford F-150
2018 Ford F-150
2019 Ford F-150
2017 Ford F-250 SD
2018 Ford F-250 SD
2019 Ford F-250 SD
2017 Ford F-350 SD
2018 Ford F-350 SD
2019 Ford F-350 SD
2016 Ford F-450 SD
2017 Ford F-450 SD
2018 Ford F-450 SD
2016 Ford F-550 SD
2017 Ford F-550 SD
2018 Ford F-550 SD
2016 Ford F-650 SD
2017 Ford F-650 SD
2018 Ford F-650 SD
2016 Ford F-750 SD
2017 Ford F-750 SD
2018 Ford F-750 SD
2015 Ford Focus
2016 Ford Focus
2017 Ford Focus
2018 Ford Focus
2013 Ford Fusion
2014 Ford Fusion
2015 Ford Fusion
2016 Ford Fusion
2017 Ford Fusion
2018 Ford Fusion
2019 Ford Fusion
2015 Ford Mustang
2016 Ford Mustang

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.