Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

Ford C-Max 2016–2017technical service bulletin

Bulletin SSM 45918 · NHTSA communication 10091267 · issued Jul 1, 2016

Technical service bulletin
communication type
Equipment
component
2016–2017
model years
26
vehicle entries

Official summary

Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. Applink maybe inoperative, or the system may perform random reboots during an ignition cycle with the phone connected. Determine if the customer has an android phone with the baseball application mlb.com at bat installed. If the customer does not have this application loaded then proceed to the wsm, section 415-00 for normal diagnosis. If the customer does have this application loaded verify if the version is 5.1.3 or lower on

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.