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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford C-Max 2016–2017technical service bulletin

Bulletin SSM 45917 · NHTSA communication 10091230 · issued Jul 1, 2016

Technical service bulletin
communication type
Equipment
component
2016–2017
model years
28
vehicle entries

Official summary

Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on non-navigation vehicles. Perform the following procedure to resolve. Enter bezel diagnostics per work shop manual (wsm) section 415-00. Select testing settings from the menu. Scroll down and press clear dr calib. Perform a drive test for approximately 10 minutes, include at least four right turns and four left turns with a vehicle speed of at least 25 mph. Co

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.