Ford C-Max 2016–2017 — technical service bulletin
Bulletin SSM 46813 · NHTSA communication 10119669 · issued Sep 13, 2017
Technical service bulletin
communication type
Electrical System
component
2016–2017
model years
34
vehicle entries
Official summary
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor OASIS for updates.
Vehicles covered
- 2016 Ford C-Max
- 2017 Ford C-Max
- 2016 Ford Edge
- 2017 Ford Edge
- 2016 Ford Escape
- 2017 Ford Escape
- 2016 Ford Expedition
- 2017 Ford Expedition
- 2016 Ford F-150
- 2017 Ford F-150
- 2016 Ford Fiesta
- 2017 Ford Fiesta
- 2016 Ford Focus
- 2017 Ford Focus
- 2016 Ford Mustang
- 2017 Ford Mustang
- 2016 Ford Taurus
- 2017 Ford Taurus
- 2016 Ford Transit
- 2017 Ford Transit
- 2016 Ford Transit Connect
- 2017 Ford Transit Connect
- 2017 Lincoln Continental
- 2016 Lincoln MKC
- 2017 Lincoln MKC
- 2016 Lincoln MKS
- 2016 Lincoln MKT
- 2017 Lincoln MKT
- 2016 Lincoln MKX
- 2017 Lincoln MKX
- 2016 Lincoln MKZ
- 2017 Lincoln MKZ
- 2016 Lincoln Navigator
- 2017 Lincoln Navigator
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.