Ford C-Max 2010–2020 — technical service bulletin
Bulletin SSM 48858 · NHTSA communication 10176123 · issued May 29, 2020
Technical service bulletin
communication type
Electrical System
component
2010–2020
model years
60
vehicle entries
Official summary
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be s
Vehicles covered
- 2013 Ford C-Max
- 2014 Ford C-Max
- 2015 Ford C-Max
- 2016 Ford C-Max
- 2017 Ford C-Max
- 2018 Ford C-Max
- 2018 Ford Ecosport
- 2019 Ford Ecosport
- 2020 Ford Ecosport
- 2012 Ford Edge
- 2013 Ford Edge
- 2014 Ford Edge
- 2015 Ford Edge
- 2017 Ford Escape
- 2018 Ford Escape
- 2019 Ford Escape
- 2020 Ford Escape
- 2018 Ford Expedition
- 2019 Ford Expedition
- 2020 Ford Expedition
- 2017 Ford Explorer
- 2018 Ford Explorer
- 2019 Ford Explorer
- 2020 Ford Explorer
- 2017 Ford Explorer Police Intercept
- 2018 Ford Explorer Police Intercept
- 2017 Ford F-150
- 2018 Ford F-150
- 2019 Ford F-150
- 2020 Ford F-150
- 2019 Ford F-250 SD
- 2020 Ford F-250 SD
- 2019 Ford F-350 SD
- 2020 Ford F-350 SD
- 2019 Ford F-450 SD
- 2020 Ford F-450 SD
- 2019 Ford F-550 SD
- 2020 Ford F-550 SD
- 2012 Ford Focus
- 2013 Ford Focus
- 2014 Ford Focus
- 2015 Ford Focus
- 2016 Ford Focus
- 2017 Ford Focus
- 2018 Ford Focus
- 2013 Ford Fusion
- 2014 Ford Fusion
- 2015 Ford Fusion
- 2016 Ford Fusion
- 2017 Ford Fusion
- 2018 Ford Fusion
- 2019 Ford Fusion
- 2020 Ford Fusion
- 2013 Ford Fusion Energi
- 2014 Ford Fusion Energi
- 2015 Ford Fusion Energi
- 2016 Ford Fusion Energi
- 2017 Ford Fusion Energi
- 2018 Ford Fusion Energi
- 2019 Ford Fusion Energi
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.