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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford C-Max 2016–2017technical service bulletin

Bulletin SSM 46947 · NHTSA communication 10127424 · issued Nov 29, 2017

Technical service bulletin
communication type
Lane Departure
component
2016–2017
model years
42
vehicle entries

Official summary

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and app

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.