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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford C-Max 2016technical service bulletin

Bulletin SSM 46012 · NHTSA communication 10092556 · issued Aug 18, 2016

Technical service bulletin
communication type
Equipment
component
2016
model years
5
vehicle entries

Official summary

Some 2016 focus, c-max, fiesta, expedition, and navigator vehicles equipped with sync 3 may exhibit a condition in which the sirius satellite channel guide category buttons may not respond when selected and a loading message is displayed continuously. To correct this condition reprogram the audio control module (acm) with latest calibration using ids release 101.05 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. Use causal part 19c107 and refer to section 1

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.