Ford C-Max 2013–2020 — technical service bulletin
Bulletin TSB 20-2171 · NHTSA communication 10175895 · issued May 18, 2020
Technical service bulletin
communication type
Structure
component
2013–2020
model years
60
vehicle entries
Official summary
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Vehicles covered
- 2013 Ford C-Max
- 2014 Ford C-Max
- 2015 Ford C-Max
- 2016 Ford C-Max
- 2017 Ford C-Max
- 2018 Ford C-Max
- 2013 Ford C-Max Energi
- 2014 Ford C-Max Energi
- 2015 Ford C-Max Energi
- 2016 Ford C-Max Energi
- 2017 Ford C-Max Energi
- 2015 Ford C-Max Hybrid
- 2018 Ford Ecosport
- 2019 Ford Ecosport
- 2020 Ford Ecosport
- 2015 Ford Edge
- 2016 Ford Edge
- 2017 Ford Edge
- 2018 Ford Edge
- 2019 Ford Edge
- 2020 Ford Edge
- 2013 Ford Escape
- 2014 Ford Escape
- 2015 Ford Escape
- 2016 Ford Escape
- 2017 Ford Escape
- 2018 Ford Escape
- 2020 Ford Escape
- 2018 Ford Expedition
- 2019 Ford Expedition
- 2020 Ford Expedition
- 2016 Ford Explorer
- 2017 Ford Explorer
- 2018 Ford Explorer
- 2019 Ford Explorer
- 2016 Ford Explorer Police Intercept
- 2017 Ford Explorer Police Intercept
- 2018 Ford Explorer Police Intercept
- 2015 Ford F-150
- 2016 Ford F-150
- 2017 Ford F-150
- 2018 Ford F-150
- 2019 Ford F-150
- 2020 Ford F-150
- 2017 Ford F-250 SD
- 2018 Ford F-250 SD
- 2019 Ford F-250 SD
- 2020 Ford F-250 SD
- 2017 Ford F-350 SD
- 2018 Ford F-350 SD
- 2019 Ford F-350 SD
- 2020 Ford F-350 SD
- 2017 Ford F-450 SD
- 2018 Ford F-450 SD
- 2019 Ford F-450 SD
- 2020 Ford F-450 SD
- 2017 Ford F-550 SD
- 2018 Ford F-550 SD
- 2019 Ford F-550 SD
- 2020 Ford F-550 SD
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.