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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford C-Max 2016–2017technical service bulletin

Bulletin SSM 46486 · NHTSA communication 10100508 · issued Mar 23, 2017

Technical service bulletin
communication type
Electrical System
component
2016–2017
model years
41
vehicle entries

Official summary

Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a sync system lockup during transport mode deactivation, follow the workshop manual (wsm) procedure exactly allowing time for the sync system to complete its tasks such as fully booting up or powering down and shutting off

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.