Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

Ford C-Max 2016–2019technical service bulletin

Bulletin SSM 48053 · NHTSA communication 10162087 · issued Jun 24, 2019

Technical service bulletin
communication type
Electrical System
component
2016–2019
model years
60
vehicle entries

Official summary

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM,Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 m

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.