Ford C-Max 2016–2019 — technical service bulletin
Bulletin TSB 25-2570 · NHTSA communication 11025837 · issued Nov 26, 2025
Technical service bulletin
communication type
Electrical System
component
2016–2019
model years
60
vehicle entries
Official summary
This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The custo
Vehicles covered
- 2016 Ford C-Max
- 2017 Ford C-Max
- 2018 Ford C-Max
- 2016 Ford Edge
- 2017 Ford Edge
- 2018 Ford Edge
- 2016 Ford Escape
- 2017 Ford Escape
- 2018 Ford Escape
- 2019 Ford Escape
- 2016 Ford Expedition
- 2017 Ford Expedition
- 2018 Ford Expedition
- 2019 Ford Expedition
- 2017 Ford Explorer
- 2018 Ford Explorer
- 2019 Ford Explorer
- 2016 Ford F-150
- 2017 Ford F-150
- 2018 Ford F-150
- 2016 Ford F-250 SD
- 2017 Ford F-250 SD
- 2018 Ford F-250 SD
- 2019 Ford F-250 SD
- 2016 Ford F-350 SD
- 2017 Ford F-350 SD
- 2018 Ford F-350 SD
- 2019 Ford F-350 SD
- 2016 Ford F-450 SD
- 2017 Ford F-450 SD
- 2018 Ford F-450 SD
- 2019 Ford F-450 SD
- 2016 Ford F-550 SD
- 2017 Ford F-550 SD
- 2018 Ford F-550 SD
- 2019 Ford F-550 SD
- 2016 Ford Fiesta
- 2017 Ford Fiesta
- 2018 Ford Fiesta
- 2019 Ford Fiesta
- 2016 Ford Flex
- 2017 Ford Flex
- 2018 Ford Flex
- 2019 Ford Flex
- 2016 Ford Focus
- 2017 Ford Focus
- 2018 Ford Focus
- 2017 Ford Fusion
- 2018 Ford Fusion
- 2016 Ford Mustang
- 2017 Ford Mustang
- 2018 Ford Mustang
- 2016 Ford Taurus
- 2017 Ford Taurus
- 2018 Ford Taurus
- 2019 Ford Taurus
- 2016 Ford Transit
- 2017 Ford Transit
- 2018 Ford Transit
- 2019 Ford Transit
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.