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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford C-Max 2016–2017technical service bulletin

Bulletin SSM 46948 · NHTSA communication 10127425 · issued Nov 29, 2017

Technical service bulletin
communication type
Equipment
component
2016–2017
model years
40
vehicle entries

Official summary

Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warra

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.