2017 Ford Fusion service bulletins & manufacturer communications

254 manufacturer communications are on file with NHTSA for the 2017 Ford Fusion. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.

Technical service bulletin 254

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the…
SSM 54601 · Technical service bulletin · Electrical System · issued Feb 24, 2026
Some 2016-2017 Edge/MKX, 2017 Continental/Fusion/MKZ vehicles equipped with a 2.7L or 3.0L EcoBoost engine and built on 1-Apr-2016 and through 1-Jan-2017 may exhibit white or blue …
SSM 54504 · Technical service bulletin · Fuel/propulsion System · issued Jan 16, 2026
This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns inc…
TSB 25-2570 · Technical service bulletin · Electrical System · issued Nov 26, 2025
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P…
SSM 54366 · Technical service bulletin · Electrical System · issued Nov 12, 2025
This article supersedes TSB 24-2345 to update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit an oil leak from the engine oil pan RTV se…
TSB 25-2395 · Technical service bulletin · Fuel/propulsion System · issued Aug 27, 2025
Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may …
SSM 53174 · Technical service bulletin · Unknown OR Other · issued Nov 27, 2024
Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV s…
TSB 24-2345 · Technical service bulletin · Unknown OR Other · issued Nov 26, 2024
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing …
SSM 53040 · Technical service bulletin · Unknown OR Other · issued Oct 10, 2024
This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 20…
TSB 24-2165 · Technical service bulletin · Unknown OR Other · issued May 27, 2024
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glov…
SSM 52476 · Technical service bulletin · Equipment · issued Apr 24, 2024
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak i…
SSM 52335 · Technical service bulletin · Engine and Engine Cooling · issued Mar 6, 2024
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorr…
SSM 52314 · Technical service bulletin · Power Train · issued Mar 1, 2024
This article supersedes TSB 22-2181 to update the Service Procedure and Part List. Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L Eco…
TSB 23-2338 · Technical service bulletin · Engine and Engine Cooling · issued Oct 31, 2023
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it can…
SSM 51838 · Technical service bulletin · Electrical System · issued Aug 2, 2023
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. T…
SAN-Vol1 I1 · Technical service bulletin · Equipment · issued Jun 8, 2023
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to ord…
SSM 51536 · Technical service bulletin · Structure · issued Apr 4, 2023
Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the…
SSM 51409 · Technical service bulletin · Engine and Engine Cooling · issued Mar 2, 2023
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriat…
SSM 51261 · Technical service bulletin · Service Brakes · issued Dec 16, 2022
Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise …
TSB 22-2396 · Technical service bulletin · Power Train · issued Oct 25, 2022
Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil …
TSB 22-2181 · Technical service bulletin · Engine and Engine Cooling · issued Oct 18, 2022
Some 2015-2018 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This…
TSB 22-2381 · Technical service bulletin · Power Train · issued Oct 13, 2022
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriat…
SSM 51120 · Technical service bulletin · Service Brakes, Hydraulic · issued Oct 6, 2022
Certain 2015-2019 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement REASON FOR THIS SUPPLEMENT…
22N02 S1 · Technical service bulletin · Service Brakes · issued Oct 5, 2022
Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement Submitting Owner Letters
22N02 · Technical service bulletin · Service Brakes · issued Sep 30, 2022
Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement In some of the affected ve…
22N02 · Technical service bulletin · Service Brakes · issued Aug 24, 2022
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low cool…
TSB 22-2322 · Technical service bulletin · Engine and Engine Cooling · issued Aug 15, 2022
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX an…
TSB 22-2309 · Technical service bulletin · Equipment · issued Aug 3, 2022
Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃ Â Ã Â Ã Â Ã Â®/LincolnWayÃ Â Ã Â Ã Â Ã Â® app indicating Vehicle Has Entered Deep Sleep Mode. T…
SSM 50975 · Technical service bulletin · Electrical System · issued Jul 29, 2022
Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/se…
SSM 50873 · Technical service bulletin · Electrical System · issued Jun 21, 2022
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX an…
TSB 22-2230 · Technical service bulletin · Electrical System · issued Jun 21, 2022
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condi…
TSB 22-2229 · Technical service bulletin · Engine and Engine Cooling · issued Jun 10, 2022
Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Programming - Some of the affected vehicles may exhibit collant…
19B37 · Technical service bulletin · Engine and Engine Cooling · issued Jun 9, 2022
Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine Ã¢Â Â Short Block Replacement After Coolant Intrusion. In some of the affected vehicles the…
21N12 · Technical service bulletin · Engine and Engine Cooling · issued Jun 9, 2022
Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprogramming. Some of the affected vehicles may exhibit coolan…
19B37-S4 · Technical service bulletin · Power Train · issued Jun 9, 2022
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln p…
SSM 50804 · Technical service bulletin · Electrical System · issued May 24, 2022
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repa…
SSM 50744 · Technical service bulletin · Power Train · issued May 4, 2022
Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) an…
TSB 22-2162 · Technical service bulletin · Electrical System · issued May 2, 2022
Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no m…
SSM 50726 · Technical service bulletin · Communication · issued Apr 27, 2022
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low cool…
TSB 22-2134 · Technical service bulletin · Equipment · issued Apr 15, 2022
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condi…
TSB 22-2133 · Technical service bulletin · Engine and Engine Cooling · issued Apr 15, 2022
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it ca…
SSM 50651 · Technical service bulletin · Communication · issued Apr 5, 2022
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 …
TSB 22-2104 · Technical service bulletin · Equipment · issued Mar 21, 2022
Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Dut…
SSM 50502 · Technical service bulletin · Seats · issued Feb 17, 2022
Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have be…
SSM 50439 · Technical service bulletin · Engine and Engine Cooling · issued Jan 28, 2022
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to…
SSM 50375 · Technical service bulletin · Equipment · issued Dec 23, 2021
Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned sta…
SSM 50257 · Technical service bulletin · Communication · issued Nov 4, 2021
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no m…
SSM 50251 · Technical service bulletin · Communication · issued Nov 2, 2021
Some 2017 MKZ and Fusion vehicles equipped with memory seats and built on or before 03-Jun-2016 may exhibit a discharged battery or a battery drain condition. Before performing nor…
SSM 50250 · Technical service bulletin · Electrical System · issued Nov 2, 2021
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This…
TSB 21-2347 · Technical service bulletin · Engine · issued Oct 13, 2021
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low cool…
TSB 21-2269 · Technical service bulletin · Power Train · issued Sep 9, 2021
Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating 'Data …
SSM 50097 · Technical service bulletin · Electrical System · issued Sep 9, 2021
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0…
SSM 50067 · Technical service bulletin · Electrical System · issued Aug 27, 2021
Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the …
SSM 50064 · Technical service bulletin · Service Brakes, Electric · issued Aug 25, 2021
Some 2016-2017 Ford and Lincoln vehicles with a new Body Control Module (BCM) installed may exhibit a programming error using IDS v122.03 and newer stating "Data Corrupt" or Config…
SSM 50059 · Technical service bulletin · Electrical System · issued Aug 19, 2021
Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot a…
SSM 50049 · Technical service bulletin · Power Train · issued Aug 17, 2021
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is…
SSM 50039 · Technical service bulletin · Electrical System · issued Aug 16, 2021
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty…
TSB 21-2236 · Technical service bulletin · Seats · issued Jul 22, 2021
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/…
TSB 21-2175 · Technical service bulletin · Electrical System · issued Jun 2, 2021
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0…
SSM 49821 · Technical service bulletin · Power Train · issued May 24, 2021
Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/se…
SSM 49820 · Technical service bulletin · Equipment · issued May 24, 2021
Some 2017-2019 Escape/Fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. The cranksha…
SSM 49596 · Technical service bulletin · Engine and Engine Cooling · issued Feb 18, 2021
Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engin…
SSM 49477 · Technical service bulletin · Equipment · issued Jan 20, 2021
When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost engine, the engine must be converted to use a belt driven oil pump with the fo…
SSM 49221 · Technical service bulletin · Equipment · issued Sep 30, 2020
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Alth…
SSM 49210 · Technical service bulletin · Engine and Engine Cooling · issued Sep 25, 2020
Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engin…
SSM 49122 · Technical service bulletin · Engine and Engine Cooling · issued Aug 21, 2020
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no …
SSM 49084 · Technical service bulletin · Electrical System · issued Aug 12, 2020
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/F…
TSB 20-2255 · Technical service bulletin · Electrical System · issued Aug 6, 2020
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit cor…
TSB 20-2233 · Technical service bulletin · Structure · issued Jul 13, 2020
Some 2015-2020 F150/Edge/Fusion, 2016-2018 MKX, 2019-2020 Nautilus, and 2017-2020 Continental vehicles equipped with 2.7L EcoBoost engines may exhibit an illuminated malfunction in…
SSM 48991 · Technical service bulletin · Engine and Engine Cooling · issued Jul 10, 2020
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steeri…
SSM 48908 · Technical service bulletin · Equipment · issued Jun 17, 2020
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lin…
SSM 48858 · Technical service bulletin · Electrical System · issued May 29, 2020
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 …
TSB 20-2171 · Technical service bulletin · Seats · issued May 18, 2020
Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction in…
19B37-S3 · Technical service bulletin · Engine and Engine Cooling · issued May 6, 2020
Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehi…
SSM 48757 · Technical service bulletin · Electrical System · issued Apr 22, 2020
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low cool…
TSB 20-2100 · Technical service bulletin · Engine and Engine Cooling · issued Apr 2, 2020
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may …
SSM 48619 · Technical service bulletin · Unknown OR Other · issued Mar 9, 2020
Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. Ã¢Â Â¢ Non-Tradit…
19B37-S2 · Technical service bulletin · Electrical System · issued Feb 27, 2020
SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipp…
SSM 48558 · Technical service bulletin · Electrical System · issued Feb 18, 2020
Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction in…
19B37-S1 · Technical service bulletin · Engine and Engine Cooling · issued Jan 21, 2020
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P…
SSM 48423 · Technical service bulletin · Power Train · issued Dec 20, 2019
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condi…
TSB 19-2346 · Technical service bulletin · Engine and Engine Cooling · issued Dec 20, 2019
Customer Satisfaction Program 19B37 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprograming
19B37 · Technical service bulletin · Electrical System · issued Dec 12, 2019
This article supersedes TSB 19-2139 to update the production fix date. Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or befor…
TSB 19-2375 · Technical service bulletin · Engine and Engine Cooling · issued Dec 11, 2019
Some 2017 Fusion and MKZ vehicles built on or before 18-Feb-2017 and Continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have …
SSM 48381 · Technical service bulletin · Electrical System · issued Dec 5, 2019
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the…
SSM 48340 · Technical service bulletin · Electrical System · issued Nov 21, 2019
Some 2014-2019 Fusion vehicles built on or before 21-Feb-2019 and 2017-2019 Escape vehicles built on or before 06-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low cool…
TSB 19-2139 · Technical service bulletin · Engine and Engine Cooling · issued Nov 21, 2019
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no m…
SSM 48316 · Technical service bulletin · Electrical System · issued Nov 8, 2019
Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil …
TSB 19-2332 · Technical service bulletin · Engine and Engine Cooling · issued Nov 5, 2019
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or acce…
SSM 48260 · Technical service bulletin · Electrical System · issued Oct 14, 2019
Some 2014-2019 Fusion and 2017-2019 Escape with 1.5L engine may exhibit coolant usage and white smoke from exhaust. Follow Cooling System Pressure Test process in WSM, Section 303-…
SSM 48150 · Technical service bulletin · Engine and Engine Cooling · issued Aug 27, 2019
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this …
SSM 48135 · Technical service bulletin · Equipment · issued Aug 14, 2019
Some 2016-2017 Edge/MKX, 2017 Continental/Fusion/MKZ vehicles equipped with a 2.7L or 3.0L EcoBoost engine and built on 1-Apr-2016 and through 1-Jan-2017 may exhibit white or blue …
TSB 19-2243 · Technical service bulletin · Engine and Engine Cooling · issued Aug 12, 2019
Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil …
TSB 19-2219 · Technical service bulletin · Engine and Engine Cooling · issued Aug 12, 2019
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in som…
SSM 48130 · Technical service bulletin · Visibility · issued Aug 9, 2019
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) fo…
SSM 48123 · Technical service bulletin · Electrical System · issued Aug 7, 2019
Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may …
SSM 48108 · Technical service bulletin · Electrical System · issued Jul 29, 2019
Some 2014-2019 Fusion and 2017-2019 Escape vehicles with 1.5L Ecoboost engine exhibiting coolant consumption and white smoke from the exhaust. Follow Cooling System Pressure Test p…
SSM 48106 · Technical service bulletin · Engine and Engine Cooling · issued Jul 26, 2019
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condi…
TSB 19-2208 · Technical service bulletin · Engine and Engine Cooling · issued Jun 27, 2019
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigatio…
SSM 48053 · Technical service bulletin · Electrical System · issued Jun 24, 2019
Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 ma…
SSM 48049 · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 20, 2019
Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condi…
TSB 19-2172 · Technical service bulletin · Engine and Engine Cooling · issued Jun 13, 2019
Some 2017-2019 Fusion Hybrid/Fusion Energi/MKZ Hybrid and 2017-2018 C-Max vehicles built on or before 27-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with d…
TSB19-2158 · Technical service bulletin · Power Train · issued May 24, 2019
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was no…
SSM 47976 · Technical service bulletin · Power Train · issued May 10, 2019
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06…
SSM 47967 · Technical service bulletin · Equipment · issued May 6, 2019
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehi…
SSM 47948 · Technical service bulletin · Engine · issued Apr 26, 2019
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06…
SSM 47850 · Technical service bulletin · Electrical System · issued Apr 26, 2019
SSM 47922 - Various Vehicles - 2.7L/3.0L EcoBoost Engine - Oil Filter Service Tip When servicing the oil filter on vehicles equipped with a 2.7L or 3.0L EcoBoostengine it is critic…
SSM 47922 · Technical service bulletin · Engine · issued Apr 10, 2019
Some 2014-2019 Fusion and 2017-2019 Escape equipped with 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Follow the Cooling System Pressure Test proce…
SSM 47849 · Technical service bulletin · Engine and Engine Cooling · issued Mar 7, 2019
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may …
SSM 47824 · Technical service bulletin · Electrical System · issued Feb 22, 2019
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may …
SSM 47824 · Technical service bulletin · Electrical System · issued Feb 22, 2019
Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats m…
SSM 47814 · Technical service bulletin · Seats · issued Feb 19, 2019
Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats m…
SSM 47814 · Technical service bulletin · Seats · issued Feb 19, 2019
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without a…
TSB 19-2026 · Technical service bulletin · Equipment · issued Feb 7, 2019
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without a…
TSB 19-2026 · Technical service bulletin · Structure · issued Feb 7, 2019
Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2.7L engine may exhibit a malfunction indicator lamp (MIL) and/or w…
SSM 47791 · Technical service bulletin · Electrical System · issued Feb 6, 2019
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, …
SSM 47790 · Technical service bulletin · Engine · issued Feb 6, 2019
Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2.7L engine may exhibit a malfunction indicator lamp (MIL) and/or w…
SSM 47791 · Technical service bulletin · Engine and Engine Cooling · issued Feb 6, 2019
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, …
SSM 47790 · Technical service bulletin · Electrical System · issued Feb 6, 2019
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost…
TSB 19-2017 · Technical service bulletin · Power Train · issued Feb 5, 2019
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty re…
SSM 47749 · Technical service bulletin · Equipment · issued Jan 17, 2019
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when co…
SSM 47711 · Technical service bulletin · Electrical System · issued Dec 14, 2018
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expediti…
TSB 18-2361 · Technical service bulletin · Seats · issued Dec 4, 2018
For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be fol…
SSM 47662 · Technical service bulletin · Engine and Engine Cooling · issued Nov 14, 2018
2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. C…
SSM 47649 · Technical service bulletin · Equipment · issued Nov 6, 2018
2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input …
SSM 47638 · Technical service bulletin · Steering · issued Nov 1, 2018
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under…
SSM 47635 · Technical service bulletin · Electrical System · issued Nov 1, 2018
Some 2014-2019 Fusion and 2017-2019 Escape vehicles equipped with a 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Follow the Cooling System Pressure…
SSM 47625 · Technical service bulletin · Engine and Engine Cooling · issued Oct 30, 2018
Some 2013-2017 Fusion Energi and C-Max Energi vehicles may exhibit an illuminated MIL with DTC P0C27 and/or P0C28. Follow the Service Procedure steps to correct the condition.
TSB 18-2282 · Technical service bulletin · Electrical System · issued Sep 18, 2018
Some 2017-2018 Fusion, MKZ and C-Max vehicles with 2.0L Gas/Electric engine may exhibit an illuminated MIL with DTC P013A in the Powertrain Control Module(PCM). This may be due to …
SSM 47502 · Technical service bulletin · Engine and Engine Cooling · issued Aug 31, 2018
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under…
SSM 47489 · Technical service bulletin · Steering · issued Aug 24, 2018
Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost…
TSB 18-2255 · Technical service bulletin · Engine · issued Aug 23, 2018
Some 2017-2018 Fusion/Fusion HEV, 2017 Escape and 2017 F150/Raptor equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via FordPass Mobile app, in…
SSM 47471 · Technical service bulletin · Electrical System · issued Aug 15, 2018
2015-2018 Edge, Fusion, Focus, MKZ, MKC, Escape vehicles equipped with a 2.0L EcoBoost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. Refer to t…
SSM 47462 · Technical service bulletin · Engine and Engine Cooling · issued Aug 13, 2018
Some Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan following the procedure in…
SSM 47446 · Technical service bulletin · Engine and Engine Cooling · issued Aug 2, 2018
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigatio…
SSM 47444 · Technical service bulletin · Electrical System · issued Aug 2, 2018
Some 2017-2018 Continental, MKC, MKX, MKZ, and Fusion vehicles with an instrument panel center mounted speaker and 2017-2018 Escape vehicles with Sony audio systems may exhibit an …
SSM 47424 · Technical service bulletin · Electrical System · issued Jul 20, 2018
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update …
SSM 47380 · Technical service bulletin · Electrical System · issued Jun 22, 2018
Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC …
SSM 47379 · Technical service bulletin · Equipment · issued Jun 22, 2018
Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage
18L02 · Technical service bulletin · Engine and Engine Cooling · issued Jun 14, 2018
Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage
18M02 · Technical service bulletin · Engine and Engine Cooling · issued Jun 13, 2018
Some Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engines may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan by performing the publish…
SSM 47265 · Technical service bulletin · Engine and Engine Cooling · issued Apr 25, 2018
Some 2015-2018 Fusion/MKZ/MKC/Escape/Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316.…
SSM 47204 · Technical service bulletin · Engine and Engine Cooling · issued Mar 30, 2018
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is…
SSM 47201 · Technical service bulletin · Equipment · issued Mar 30, 2018
Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inop…
SSM 47198 · Technical service bulletin · Electrical System · issued Mar 29, 2018
Some 2017-2018 Fusion vehicles equipped with 2.7L and MKZ vehicles equipped with 2.0L or 3.0L Ecoboost vehicles without painted calipers and built on or before 5-Mar-2018, may exhi…
SSM 47194 · Technical service bulletin · Back Over Prevention · issued Mar 29, 2018
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback an…
SSM 47171 · Technical service bulletin · Equipment · issued Mar 21, 2018
Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may…
SSM 47170 · Technical service bulletin · Power Train · issued Mar 21, 2018
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC …
SSM 47167 · Technical service bulletin · Electrical System · issued Mar 19, 2018
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to char…
SSM 47130 · Technical service bulletin · Electrical System · issued Mar 5, 2018
Some 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit a no start with battery energy control module (BECM) diagnostic trouble c…
SSM 47129 · Technical service bulletin · Electrical System · issued Mar 5, 2018
Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link …
SSM 47100 · Technical service bulletin · Equipment · issued Feb 21, 2018
Some 2017-2018 Energi and Hybrid vehicles may exhibit a fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel door related DTCs. T…
SSM 47090 · Technical service bulletin · Fuel System, Other · issued Feb 19, 2018
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify w…
SSM 47080 · Technical service bulletin · Equipment · issued Feb 14, 2018
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under…
SSM 47070 · Technical service bulletin · Electrical System · issued Feb 9, 2018
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC …
SSM 47041 · Technical service bulletin · Electrical System · issued Jan 29, 2018
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC …
SSM 47041 · Technical service bulletin · Equipment · issued Jan 29, 2018
Some 2017 Fusion/MKZ vehicles built on or before 12-Jun-2017 may exhibit a driver's power seat function that is inoperative with or without fuse F74 open. Follow the Service Proced…
TSB18-2025 · Technical service bulletin · Seats · issued Jan 25, 2018
Some 2017 Fusion/MKZ vehicles built on or before 12-Jun-2017 may exhibit a driver's power seat function that is inoperative with or without fuse F74 open. Follow the Service Proced…
TSB18-2025 · Technical service bulletin · Seats · issued Jan 25, 2018
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Ke…
SSM 47009 · Technical service bulletin · Equipment · issued Jan 10, 2018
The EV Range after fully charging a Focus Electric, C-MAX/Fusion Energi may vary after each charge event. The window sticker indicates 0-20 mile range for C-MAX Energi, 0-21 mile r…
SSM 47007 · Technical service bulletin · Tires · issued Jan 10, 2018
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Ke…
SSM 47009 · Technical service bulletin · Equipment · issued Jan 10, 2018
The EV Range after fully charging a Focus Electric, C-MAX/Fusion Energi may vary after each charge event. The window sticker indicates 0-20 mile range for C-MAX Energi, 0-21 mile r…
SSM 47007 · Technical service bulletin · Electrical System · issued Jan 10, 2018
Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2…
SSM 47000 · Technical service bulletin · Engine · issued Jan 8, 2018
Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2…
SSM 47000 · Technical service bulletin · Engine and Engine Cooling · issued Jan 8, 2018
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grid…
SSM 46947 · Technical service bulletin · Electrical System · issued Nov 29, 2017
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to th…
SSM 46930 · Technical service bulletin · Equipment · issued Nov 22, 2017
Some 2016-2017 Edge/MKX, 2017 Continental, and 2017 Fusion/MKZ vehicles equipped with a 2.7L or 3.0L gasoline turbocharged direct injection (GTDI) engine and built on 1-Apr-2016 an…
17-2235 · Technical service bulletin · Engine · issued Nov 21, 2017
Some 2015-2018 F150/Edge, 2016-2018 MKX and 2017-2018 Fusion, Continental vehicles equipped with a 2.7L engine may experience a malfunction indicator lamp (MIL) and/or wrench lamp …
SSM 46906 · Technical service bulletin · Engine and Engine Cooling · issued Nov 8, 2017
Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not operational message being displayed. Connect the…
SSM 46901 · Technical service bulletin · Electrical System · issued Nov 3, 2017
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset pr…
SSM 46900 · Technical service bulletin · Power Train · issued Nov 2, 2017
Some 2017-2018 Fusion and MKZ vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine and built on or before 29-Sep-2017 may exhibit an illuminated MIL w…
17-2220 · Technical service bulletin · Electrical System · issued Nov 1, 2017
Some 2017-2018 Fusion vehicles equipped with a 2.5L engine and built on or before 18-Aug-2017 may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P0071 and/or P068A…
tsb17-2215 · Technical service bulletin · Power Train · issued Oct 25, 2017
Some 2017-2018 Fusion SE fleet vehicles equipped with SYNC may have a right side instrument cluster display which is blank and does not respond to inputs from the steering wheel co…
SSM 46870 · Technical service bulletin · Steering · issued Oct 17, 2017
Some 2017 and 2018 Fusion vehicles equipped with the 2.5L engine and built on or before 18-Aug-2017 without active grille shutters may exhibit a concern of a discharged battery. Ba…
tsb17-2192 · Technical service bulletin · Power Train · issued Oct 13, 2017
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grid…
SSM 46861 · Technical service bulletin · Equipment · issued Oct 6, 2017
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to th…
SSM 46860 · Technical service bulletin · Equipment · issued Oct 6, 2017
Some 2017-2018 Fusion/MKZ/MKC/MKX/Continental with all audio systems and 2017-2018 Escape with Sony audio systems may exhibit an inoperative speed compensation volume feature. Do n…
SSM 46854 · Technical service bulletin · Equipment · issued Oct 4, 2017
Some 2017 Fusion Energi Plug-In Hybrid and MKZ Hybrid vehicles built on or before 20-Apr-2017 may exhibit a brake moan noise from the rear when backing up on the first application …
SSM 46840 · Technical service bulletin · Service Brakes, Hydraulic · issued Sep 26, 2017
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update …
SSM 46834 · Technical service bulletin · Electrical System · issued Sep 21, 2017
2017 vehicles equipped with a 2.0L GTDI, 2.3L GTDI, or 2.5L PFI engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (earl…
SSM 46816 · Technical service bulletin · Engine · issued Sep 13, 2017
Some 2017 Fusion Energi Plug-In Hybrid and MKZ Hybrid vehicles built on or before 20-Apr-2017 may exhibit a brake moan noise from the rear when backing up on the first application …
SSM 46811 · Technical service bulletin · Service Brakes, Hydraulic · issued Sep 12, 2017
Some 2017 Fusion vehicles equipped with 2.7L and MKZ vehicles equipped with 2.0L or 3.0L Ecoboost vehicles may exhibit a brake moan noise from the rear when backing up on the first…
SSM 46810 · Technical service bulletin · Service Brakes, Hydraulic · issued Sep 12, 2017
Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is availab…
SSM 46703 · Technical service bulletin · Equipment Adaptive/mobility · issued Jul 14, 2017
Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refe…
SSM 46702 · Technical service bulletin · Electrical System · issued Jul 14, 2017
Some 2017 MKZ and Fusion vehicles equipped with memory seats and built on or before 3-Jun-2016 may exhibit a discharged battery or a battery drain condition. Before performing norm…
SSM 46688 · Technical service bulletin · Electrical System · issued Jul 7, 2017
Some 2017 Fusion and MKZ vehicles built on or before 18-Feb-2017 and Continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have …
SSM 46686 · Technical service bulletin · Electrical System · issued Jul 7, 2017
Some 2017 Escape/Fusion vehicles equipped with a 2.5L engine and built on or before 2-Feb-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble c…
TSB 17-2076 · Technical service bulletin · Equipment · issued Apr 28, 2017
Some 2017 Fusion and MKZ vehicles built on 01-Nov-2016 and through 15-Mar-2017 may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete …
SSM 46544 · Technical service bulletin · Equipment · issued Apr 26, 2017
Some 2017 C-MAX/Fusion Hybrid/Energi and MKZ Hybrid vehicles may exhibit an illuminated MIL with DTC P0071 stored in the powertrain control module (PCM). This DTC can be set after …
TSB 17-2072 · Technical service bulletin · Engine · issued Apr 21, 2017
Some 2013-2017 Fusion Hybrid Energi built on or before 24-Mar-2017, 2012-2016 Focus Electric and 2013-2016 C-MAX Energi and equipped with a TCU may exhibit inoperative remote featu…
SSM 46534 · Technical service bulletin · Electrical System · issued Apr 14, 2017
Some 2017 MKZ and Fusion vehicle built on or before 30-Oct-2016, and Continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window on…
SSM 46528 · Technical service bulletin · Visibility · issued Apr 13, 2017
Some 2017 Fusion and MKZ vehicles may exhibit an illuminated MIL with DTC P068A. Address any additional DTCs first. This DTC can set when battery voltage is low or a battery drain …
SSM 46511 · Technical service bulletin · Electrical System · issued Apr 5, 2017
Some 2017 Fusion vehicles equipped with a 1.5L engine and built on or before 22-Mar-2017 may exhibit a slow fuel fill and/or spit back during refueling. Reprogram the powertrain co…
TSB 17-0038 · Technical service bulletin · Fuel System, Gasoline · issued Apr 5, 2017
Some 2017 fusion and mkz vehicles built on or after 01-nov-2016 may exhibit a front window that bounces back and does not close when using the one-touch up feature. Reprogram the d…
SSM 46491 · Technical service bulletin · Equipment · issued Mar 28, 2017
The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle body (etb). For all etb concerns, the appropriate diagnostic must…
SSM 46466 · Technical service bulletin · Power Train · issued Mar 16, 2017
Some 2017 fusion and mkz vehicles built on or after 01-nov-2016 may exhibit a front window that bounces back and does not close when using the one-touch up feature. Reprogram the d…
SSM 46463 · Technical service bulletin · Equipment · issued Mar 16, 2017
Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. This may be due to inadvertent…
SSM 46454 · Technical service bulletin · Equipment · issued Mar 14, 2017
Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. This may…
SSM 46450 · Technical service bulletin · Equipment · issued Mar 14, 2017
Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine and an odometer reading 16,000 km (10,000 miles) or above m…
TSB 17-0028 · Technical service bulletin · Equipment · issued Mar 14, 2017
Some 2017 fusion, mkz, continental and mkx with an instrument panel center mounted speaker may exhibit no audio, navigation inoperative, inability to access audio features with all…
SSM 46440 · Technical service bulletin · Electrical System · issued Mar 9, 2017
Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) …
SSM 46438 · Technical service bulletin · Equipment · issued Mar 8, 2017
Some 2017 fusion vehicles equipped with a 1.5l engine and built on or before 17-feb-2017 may exhibit a slow fuel fill and/or spit back during refueling. Reprogram the powertrain co…
TSB 17-0025 · Technical service bulletin · Engine · issued Mar 7, 2017
Some 2017 fusion and mkz vehicles built on or before 23-dec-2016 may exhibit a discharged battery. A repetitive cycling noise similar to a cd ejecting noise may also be present. If…
SSM 46433 · Technical service bulletin · Electrical System · issued Mar 3, 2017
Some 2017 fusion hev/phev, c-max hev/phev, and mkz hev vehicles may exhibit an illuminated mil with dtc p0071 and/or degraded hvac performance in automatic mode only with an ambien…
SSM 46410 · Technical service bulletin · Engine · issued Feb 23, 2017
Some 2017 fusion and mkz vehicles built on or before 23-dec-2016 may exhibit a discharged battery. A repetitive cycling noise similar to a cd ejecting noise may also be present. If…
SSM 46395 · Technical service bulletin · Electrical System · issued Feb 21, 2017
Some 2017 mkz, fusion, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. Perform the inte…
SSM 46394 · Technical service bulletin · Visibility · issued Feb 21, 2017
Some 2017 mkz/continental/fusion vehicles equipped with the 2.7l/3.0l engine and built on or before 6-oct-2016 may exhibit a rough idle in neutral or park at normal operating tempe…
SSM 46364 · Technical service bulletin · Engine and Engine Cooling · issued Feb 7, 2017
Some 2017 mkz, fusion, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. Perform the inte…
SSM 46349 · Technical service bulletin · Equipment · issued Jan 30, 2017
Some 2017 fusion vehicles equipped with 1.5l engines and a rotary dial shifter may exhibit premature shut off or spit-back during refueling. This concern may be due to the customer…
SSM 46348 · Technical service bulletin · Equipment · issued Jan 30, 2017
When servicing a 2.7l or 3.0l ecoboost engine, if the crankshaft pulley is removed, correct reassembly is critical to prevent potential engine failure. This includes installing a n…
SSM 46341 · Technical service bulletin · Engine · issued Jan 27, 2017
Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is…
SSM 46332 · Technical service bulletin · Equipment · issued Jan 24, 2017
Some 2017 fusion vehicles built on or before 9-aug-2016 may exhibit dtc p0915 with vehicle stuck in park and/or buzz noise from rotary dial gearshift module (gsm). Address any addi…
SSM 46328 · Technical service bulletin · Electrical System · issued Jan 24, 2017
The ev range after fully charging a 2017 focus electric, c-max/fusion energi may vary after each charge event. The window sticker indicates 0-20 mile range for 2017 cmax energi, 0-…
SSM 46297 · Technical service bulletin · Equipment · issued Jan 11, 2017
To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revi…
SSM 46295 · Technical service bulletin · Engine · issued Jan 10, 2017
Some 2017 fusion hev/phev, c-max hev/phev, and mkz hev vehicles may exhibit an illuminated mil with dtc p0071 and/or degraded hvac performance in automatic mode only with an ambien…
SSM 46285 · Technical service bulletin · Equipment · issued Dec 23, 2016
Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake mani…
SSM 46281 · Technical service bulletin · Engine · issued Dec 22, 2016
The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). For all etb concerns, the appropriate diagnostic m…
SSM 46266 · Technical service bulletin · Power Train · issued Dec 14, 2016
Certain 2017 model year fusion s and se vehicles - missing all-weather floor mats.
16B46 · Technical service bulletin · Equipment · issued Dec 6, 2016
Some 2017 fusion vehicles equipped with 1.5l, 2.0l, and 2.5l engines and built on 27-may-2016 and through 30-sep-2016 may exhibit a neutral tow option in the instrument panel clust…
SSM 46193 · Technical service bulletin · Engine · issued Nov 11, 2016
Some 2015-2017 f-150, 2016 mkx, 2015 edge, 2017 fusion, mkz and continental vehicles equipped with a 2.7l/3.0l engine may appear to have low engine oil level if the proper procedur…
SSM 46172 · Technical service bulletin · Engine · issued Nov 2, 2016
Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illumin…
TSB 16-0150 · Technical service bulletin · Engine and Engine Cooling · issued Nov 2, 2016
The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). For all etb concerns, the appropriate diagnostic m…
SSM 46158 · Technical service bulletin · Equipment · issued Oct 27, 2016
Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. Recent customer clinics revealed that most ev…
SSM 46153 · Technical service bulletin · Tires · issued Oct 26, 2016
Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel l…
SSM 46151 · Technical service bulletin · Equipment · issued Oct 26, 2016
Some 2017 fusion vehicles built on or before 20-sep-2016 may exhibit a slow to update fuel gauge, erratic fuel gauge reading, inaccurate distance to empty, and/or a fuel gauge that…
SSM 46146 · Technical service bulletin · Electrical System · issued Oct 21, 2016
Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required …
SSM 46132 · Technical service bulletin · Service Brakes · issued Oct 17, 2016
Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required …
SSM 46132 · Technical service bulletin · Service Brakes · issued Oct 17, 2016
Some 2017 mkz and fusion vehicles equipped with memory seats and built on or before 6/3/2016 may exhibit a discharged battery or a battery drain condition. Before performing normal…
SSM 46128 · Technical service bulletin · Electrical System · issued Oct 14, 2016
When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure …
SSM 46118 · Technical service bulletin · Steering · issued Oct 10, 2016
Some 2017 fusion/mkz vehicles built on or before 18-aug-2016 may exhibit an air bag lamp. Connect the ids and check the rcm for dtcs. If dtc u3000, u2100, u2101, u2300, u0455, u045…
SSM 46109 · Technical service bulletin · Air Bags · issued Oct 5, 2016
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This m…
SSM 46102 · Technical service bulletin · Seat Belts · issued Sep 30, 2016
Some 2017 Fusion/MKZ/MKC and Continental with all audio systems and 2017 Escape with Sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect…
SSM 46097 · Technical service bulletin · Equipment · issued Sep 30, 2016
2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service…
SSM 46098 · Technical service bulletin · Power Train · issued Sep 29, 2016
Some 2017 Fusion and MKZ vehicles equipped with Sirius satellite radio and built on or before 31-Aug-2016 may exhibit an intermittent concern where the audio cuts out and the radio…
TSB 16-0131 · Technical service bulletin · Equipment · issued Sep 29, 2016
Some 2014-2017 Fusion and 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) engine may exhibit low coolant, white exhaust smoke and an illumin…
TSB 16-0130 · Technical service bulletin · Engine · issued Sep 26, 2016
Some 2017 Fusion vehicles built on or before 20-Sep-2016 may exhibit a slow to update fuel gauge, erratic fuel gauge reading, and/or distance to empty (DTE) concern after a refueli…
SSM 46090 · Technical service bulletin · Fuel System, Other · issued Sep 22, 2016
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnos…
SSM 46085 · Technical service bulletin · Engine and Engine Cooling · issued Sep 21, 2016
Some 2016 Model Year Fusion, MKZ and C-MAX Hybrid Electric Vehicles(HEV) vehicles equipped with 2.0L DOHC Gas/Electric engines may exhibit MIL On with Diagnostic Trouble Code P0137…
SSM 46076 · Technical service bulletin · Equipment · issued Sep 19, 2016
Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, T…
SSM 46073 · Technical service bulletin · Equipment · issued Sep 19, 2016
Some 2017 Fusion and MKZ vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine and built on or before 31 Aug 2016 may exhibit an illuminated MIL with D…
TSB 16-0120 · Technical service bulletin · Engine and Engine Cooling · issued Sep 13, 2016
Some 2017 Fusion and MKZ vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 31-Aug-2016 may exhibit a lack of power drivability c…
TSB 16-0119 · Technical service bulletin · Engine and Engine Cooling · issued Sep 13, 2016
Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link f…
SSM 46058 · Technical service bulletin · Equipment · issued Sep 8, 2016
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms …
SSM 46048 · Technical service bulletin · Engine and Engine Cooling · issued Sep 2, 2016
When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure …
SSM 46022 · Technical service bulletin · Electrical System · issued Aug 22, 2016
Some 2017 fusion vehicles equipped with a rotary dial gsm and built on or before 8/9/2016 may experience a no crank/no start condition along with dtcs p0915 and/or p0814. These cod…
SSM 46015 · Technical service bulletin · Electrical System · issued Aug 19, 2016
Some 2017 fusion se fleet vehicles equipped with sync may have a right side instrument cluster display which is blank and does not respond to inputs from the steering wheel control…
SSM 45984 · Technical service bulletin · Electrical System · issued Aug 9, 2016
Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with s…
SSM 45968 · Technical service bulletin · Electrical System · issued Aug 3, 2016
Some 2017 fusion plug-in hybrid electric vehicle (phev) built on 5/9/2016 and through 6/14/2016 and 2016 c-max phev vehicles built on 4/27/2016 and through 6/14/2016 may exhibit a …
TSB16-0100 · Technical service bulletin · Electrical System · issued Jul 27, 2016
Some 2017 fusion vehicles built on and before 5/15/2016 may have a loose content list which indicates the vehicle is equipped with a smokers package. This contents list is incorrec…
SSM 45933 · Technical service bulletin · Equipment · issued Jul 14, 2016
2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (aw…
SSM 45926 · Technical service bulletin · Power Train · issued Jul 13, 2016
Some 2017 fusion hybrid and energi vehicles built on or before 5/20/2016 may exhibit a concern where the neutral tow enable/disable selection in the instrument panel cluster (ipc) …
TSB-16-0092 · Technical service bulletin · Electrical System · issued Jun 28, 2016
Certain 2017 model year fusion titanium, platinum, sport, se with luxury package, and energi vehicles - headlamp assembly replacement
16B27 · Technical service bulletin · Exterior Lighting · issued Jun 23, 2016
Sync 3 accessory protocol interface module (apim) dtcs u3000 or b108e or u1a00
SSM-45809 · Technical service bulletin · Equipment · issued May 9, 2016
Sirius satellite radio - audio cuts out/no signal
SSM-45806 · Technical service bulletin · Equipment · issued May 6, 2016