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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Ecosport 2016–2018technical service bulletin

Bulletin SSM 47171 · NHTSA communication 10137102 · issued Mar 21, 2018

Technical service bulletin
communication type
Equipment
component
2016–2018
model years
50
vehicle entries

Official summary

Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.