Ford Fusion 2017 — technical service bulletin
Bulletin SSM 46440 · NHTSA communication 10099455 · issued Mar 9, 2017
Technical service bulletin
communication type
Electrical System
component
2017
model years
4
vehicle entries
Official summary
Some 2017 fusion, mkz, continental and mkx with an instrument panel center mounted speaker may exhibit no audio, navigation inoperative, inability to access audio features with all controls including steering wheel switches and voice commands with diagnostic trouble code (dtc) u0184. If unable to communicate with the audio control module (acm), remove the radio power fuse for 10 minutes to reset the acm. Reprogram the acm to the latest calibration using the integrated diagnostic system (ids) release 104.03 or higher. Make sure you are connected to the internet when entering module programming
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.