Ford Ecosport 2007–2021 — technical service bulletin
Bulletin SSM 50049 · NHTSA communication 10201019 · issued Aug 17, 2021
Technical service bulletin
communication type
Power Train
component
2007–2021
model years
60
vehicle entries
Official summary
Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.
Vehicles covered
- 2018 Ford Ecosport
- 2019 Ford Ecosport
- 2020 Ford Ecosport
- 2021 Ford Ecosport
- 2017 Ford Edge
- 2018 Ford Edge
- 2019 Ford Edge
- 2020 Ford Edge
- 2021 Ford Edge
- 2017 Ford Escape
- 2018 Ford Escape
- 2019 Ford Escape
- 2020 Ford Escape
- 2021 Ford Escape
- 2017 Ford Expedition
- 2018 Ford Expedition
- 2019 Ford Expedition
- 2020 Ford Expedition
- 2021 Ford Expedition
- 2017 Ford Explorer
- 2018 Ford Explorer
- 2019 Ford Explorer
- 2020 Ford Explorer
- 2021 Ford Explorer
- 2017 Ford Explorer Police Intercept
- 2018 Ford Explorer Police Intercept
- 2019 Ford Explorer Police Intercept
- 2017 Ford F-150
- 2018 Ford F-150
- 2019 Ford F-150
- 2020 Ford F-150
- 2021 Ford F-150
- 2017 Ford F-250 SD
- 2018 Ford F-250 SD
- 2019 Ford F-250 SD
- 2020 Ford F-250 SD
- 2021 Ford F-250 SD
- 2017 Ford F-350 SD
- 2018 Ford F-350 SD
- 2019 Ford F-350 SD
- 2020 Ford F-350 SD
- 2021 Ford F-350 SD
- 2017 Ford F-450 SD
- 2018 Ford F-450 SD
- 2019 Ford F-450 SD
- 2020 Ford F-450 SD
- 2021 Ford F-450 SD
- 2017 Ford F-550 SD
- 2018 Ford F-550 SD
- 2019 Ford F-550 SD
- 2020 Ford F-550 SD
- 2021 Ford F-550 SD
- 2017 Ford Fusion
- 2018 Ford Fusion
- 2019 Ford Fusion
- 2020 Ford Fusion
- 2017 Ford Fusion Energi
- 2018 Ford Fusion Energi
- 2019 Ford Fusion Energi
- 2020 Ford Fusion Energi
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.