2018 Ford Fusion service bulletins & manufacturer communications
160 manufacturer communications are on file with NHTSA for the 2018 Ford Fusion. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.
Technical service bulletin 160
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the…SSM 54601 · Technical service bulletin · Electrical System · issued Feb 24, 2026
- This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns inc…TSB 25-2570 · Technical service bulletin · Electrical System · issued Nov 26, 2025
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P…SSM 54366 · Technical service bulletin · Electrical System · issued Nov 12, 2025
- Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may …SSM 53174 · Technical service bulletin · Unknown OR Other · issued Nov 27, 2024
- While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing …SSM 53040 · Technical service bulletin · Unknown OR Other · issued Oct 10, 2024
- This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 20…TSB 24-2165 · Technical service bulletin · Unknown OR Other · issued May 27, 2024
- All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glov…SSM 52476 · Technical service bulletin · Equipment · issued Apr 24, 2024
- For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak i…SSM 52335 · Technical service bulletin · Engine and Engine Cooling · issued Mar 6, 2024
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorr…SSM 52314 · Technical service bulletin · Power Train · issued Mar 1, 2024
- In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it can…SSM 51838 · Technical service bulletin · Electrical System · issued Aug 2, 2023
- The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. T…SAN-Vol1 I1 · Technical service bulletin · Equipment · issued Jun 8, 2023
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to ord…SSM 51536 · Technical service bulletin · Structure · issued Apr 4, 2023
- Some 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a …TSB 23-2075 · Technical service bulletin · Engine and Engine Cooling · issued Mar 9, 2023
- Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the…SSM 51409 · Technical service bulletin · Engine and Engine Cooling · issued Mar 2, 2023
- Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriat…SSM 51261 · Technical service bulletin · Service Brakes · issued Dec 16, 2022
- Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise …TSB 22-2396 · Technical service bulletin · Power Train · issued Oct 25, 2022
- Some 2015-2018 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This…TSB 22-2381 · Technical service bulletin · Power Train · issued Oct 13, 2022
- Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriat…SSM 51120 · Technical service bulletin · Service Brakes, Hydraulic · issued Oct 6, 2022
- Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement Submitting Owner Letters22N02 · Technical service bulletin · Service Brakes · issued Sep 30, 2022
- Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement In some of the affected ve…22N02 · Technical service bulletin · Service Brakes · issued Aug 24, 2022
- Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low cool…TSB 22-2322 · Technical service bulletin · Engine and Engine Cooling · issued Aug 15, 2022
- Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX an…TSB 22-2309 · Technical service bulletin · Equipment · issued Aug 3, 2022
- Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassà  à  à  à ®/LincolnWayà  à  à  à ® app indicating Vehicle Has Entered Deep Sleep Mode. T…SSM 50975 · Technical service bulletin · Electrical System · issued Jul 29, 2022
- Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/se…SSM 50873 · Technical service bulletin · Electrical System · issued Jun 21, 2022
- Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX an…TSB 22-2230 · Technical service bulletin · Electrical System · issued Jun 21, 2022
- Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condi…TSB 22-2229 · Technical service bulletin · Engine and Engine Cooling · issued Jun 10, 2022
- Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Programming - Some of the affected vehicles may exhibit collant…19B37 · Technical service bulletin · Engine and Engine Cooling · issued Jun 9, 2022
- Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine â  Short Block Replacement After Coolant Intrusion. In some of the affected vehicles the…21N12 · Technical service bulletin · Engine and Engine Cooling · issued Jun 9, 2022
- Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprogramming. Some of the affected vehicles may exhibit coolan…19B37-S4 · Technical service bulletin · Power Train · issued Jun 9, 2022
- Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln p…SSM 50804 · Technical service bulletin · Electrical System · issued May 24, 2022
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repa…SSM 50744 · Technical service bulletin · Power Train · issued May 4, 2022
- Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) an…TSB 22-2162 · Technical service bulletin · Electrical System · issued May 2, 2022
- Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no m…SSM 50726 · Technical service bulletin · Communication · issued Apr 27, 2022
- Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low cool…TSB 22-2134 · Technical service bulletin · Engine and Engine Cooling · issued Apr 15, 2022
- Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condi…TSB 22-2133 · Technical service bulletin · Equipment · issued Apr 15, 2022
- In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it ca…SSM 50651 · Technical service bulletin · Equipment · issued Apr 5, 2022
- This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 …TSB 22-2104 · Technical service bulletin · Equipment · issued Mar 21, 2022
- Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Dut…SSM 50502 · Technical service bulletin · Seats · issued Feb 17, 2022
- Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have be…SSM 50439 · Technical service bulletin · Engine and Engine Cooling · issued Jan 28, 2022
- Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to…SSM 50375 · Technical service bulletin · Electrical System · issued Dec 23, 2021
- Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial…SSM 50346 · Technical service bulletin · Equipment · issued Dec 14, 2021
- Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned sta…SSM 50257 · Technical service bulletin · Unknown OR Other · issued Nov 4, 2021
- Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no m…SSM 50251 · Technical service bulletin · Unknown OR Other · issued Nov 2, 2021
- Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This…TSB 21-2347 · Technical service bulletin · Equipment · issued Oct 13, 2021
- Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low cool…TSB 21-2269 · Technical service bulletin · Power Train · issued Sep 9, 2021
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0…SSM 50067 · Technical service bulletin · Electrical System · issued Aug 27, 2021
- Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the …SSM 50064 · Technical service bulletin · Service Brakes, Electric · issued Aug 25, 2021
- Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot a…SSM 50049 · Technical service bulletin · Power Train · issued Aug 17, 2021
- Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is…SSM 50039 · Technical service bulletin · Electrical System · issued Aug 16, 2021
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty…TSB 21-2236 · Technical service bulletin · Seats · issued Jul 22, 2021
- Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/…TSB 21-2175 · Technical service bulletin · Electrical System · issued Jun 2, 2021
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0…SSM 49821 · Technical service bulletin · Engine and Engine Cooling · issued May 24, 2021
- Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/se…SSM 49820 · Technical service bulletin · Equipment · issued May 24, 2021
- Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been …SSM 49795 · Technical service bulletin · Communication · issued May 12, 2021
- Some 2017-2019 Escape/Fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. The cranksha…SSM 49596 · Technical service bulletin · Engine and Engine Cooling · issued Feb 18, 2021
- Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot me…SSM 49541 · Technical service bulletin · Equipment · issued Feb 3, 2021
- Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engin…SSM 49477 · Technical service bulletin · Equipment · issued Jan 20, 2021
- Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot me…SSM 49284 · Technical service bulletin · Electrical System · issued Oct 26, 2020
- Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Alth…SSM 49210 · Technical service bulletin · Engine and Engine Cooling · issued Sep 25, 2020
- Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engin…SSM 49122 · Technical service bulletin · Engine and Engine Cooling · issued Aug 21, 2020
- Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no …SSM 49084 · Technical service bulletin · Electrical System · issued Aug 12, 2020
- Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/F…TSB 20-2255 · Technical service bulletin · Electrical System · issued Aug 6, 2020
- This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit cor…TSB 20-2233 · Technical service bulletin · Structure · issued Jul 13, 2020
- Some 2015-2020 F150/Edge/Fusion, 2016-2018 MKX, 2019-2020 Nautilus, and 2017-2020 Continental vehicles equipped with 2.7L EcoBoost engines may exhibit an illuminated malfunction in…SSM 48991 · Technical service bulletin · Engine and Engine Cooling · issued Jul 10, 2020
- Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steeri…SSM 48908 · Technical service bulletin · Electrical System · issued Jun 17, 2020
- Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lin…SSM 48858 · Technical service bulletin · Electrical System · issued May 29, 2020
- Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 …TSB 20-2171 · Technical service bulletin · Seats · issued May 18, 2020
- Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction in…19B37-S3 · Technical service bulletin · Power Train · issued May 6, 2020
- Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehi…SSM 48757 · Technical service bulletin · Electrical System · issued Apr 22, 2020
- Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low cool…TSB 20-2100 · Technical service bulletin · Engine and Engine Cooling · issued Apr 2, 2020
- SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may …SSM 48619 · Technical service bulletin · Electrical System · issued Mar 9, 2020
- Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. â ¢ Non-Tradit…19B37-S2 · Technical service bulletin · Electrical System · issued Feb 27, 2020
- SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipp…SSM 48558 · Technical service bulletin · Electrical System · issued Feb 18, 2020
- Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction in…19B37-S1 · Technical service bulletin · Engine and Engine Cooling · issued Jan 21, 2020
- Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P…SSM 48423 · Technical service bulletin · Power Train · issued Dec 20, 2019
- Some 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a …TSB 19-2387 · Technical service bulletin · Engine and Engine Cooling · issued Dec 20, 2019
- Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condi…TSB 19-2346 · Technical service bulletin · Engine and Engine Cooling · issued Dec 20, 2019
- Customer Satisfaction Program 19B37 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprograming19B37 · Technical service bulletin · Electrical System · issued Dec 12, 2019
- This article supersedes TSB 19-2139 to update the production fix date. Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or befor…TSB 19-2375 · Technical service bulletin · Engine and Engine Cooling · issued Dec 11, 2019
- Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the…SSM 48340 · Technical service bulletin · Electrical System · issued Nov 21, 2019
- Some 2014-2019 Fusion vehicles built on or before 21-Feb-2019 and 2017-2019 Escape vehicles built on or before 06-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low cool…TSB 19-2139 · Technical service bulletin · Engine and Engine Cooling · issued Nov 21, 2019
- Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no m…SSM 48316 · Technical service bulletin · Electrical System · issued Nov 8, 2019
- Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or acce…SSM 48260 · Technical service bulletin · Electrical System · issued Oct 14, 2019
- Some 2014-2019 Fusion and 2017-2019 Escape with 1.5L engine may exhibit coolant usage and white smoke from exhaust. Follow Cooling System Pressure Test process in WSM, Section 303-…SSM 48150 · Technical service bulletin · Engine and Engine Cooling · issued Aug 27, 2019
- Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this …SSM 48135 · Technical service bulletin · Equipment · issued Aug 14, 2019
- Some 2018-2019 Edge/Continental/Fusion/MKZ, 2018 MKX, and 2019 Nautilus vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil p…TSB 19-2249 · Technical service bulletin · Engine and Engine Cooling · issued Aug 12, 2019
- Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in som…SSM 48130 · Technical service bulletin · Visibility · issued Aug 9, 2019
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) fo…SSM 48123 · Technical service bulletin · Electrical System · issued Aug 7, 2019
- Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may …SSM 48108 · Technical service bulletin · Electrical System · issued Jul 29, 2019
- Some 2014-2019 Fusion and 2017-2019 Escape vehicles with 1.5L Ecoboost engine exhibiting coolant consumption and white smoke from the exhaust. Follow Cooling System Pressure Test p…SSM 48106 · Technical service bulletin · Engine and Engine Cooling · issued Jul 26, 2019
- Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condi…TSB 19-2208 · Technical service bulletin · Engine and Engine Cooling · issued Jun 27, 2019
- Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigatio…SSM 48053 · Technical service bulletin · Electrical System · issued Jun 24, 2019
- Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 ma…SSM 48049 · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 20, 2019
- Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condi…TSB 19-2172 · Technical service bulletin · Engine and Engine Cooling · issued Jun 13, 2019
- Some 2017-2019 Fusion Hybrid/Fusion Energi/MKZ Hybrid and 2017-2018 C-Max vehicles built on or before 27-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with d…TSB19-2158 · Technical service bulletin · Engine and Engine Cooling · issued May 24, 2019
- On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was no…SSM 47976 · Technical service bulletin · Power Train · issued May 10, 2019
- Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06…SSM 47967 · Technical service bulletin · Equipment · issued May 6, 2019
- SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehi…SSM 47948 · Technical service bulletin · Engine · issued Apr 26, 2019
- Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06…SSM 47850 · Technical service bulletin · Electrical System · issued Apr 26, 2019
- SSM 47922 - Various Vehicles - 2.7L/3.0L EcoBoost Engine - Oil Filter Service Tip When servicing the oil filter on vehicles equipped with a 2.7L or 3.0L EcoBoostengine it is critic…SSM 47922 · Technical service bulletin · Engine and Engine Cooling · issued Apr 10, 2019
- Some 2014-2019 Fusion and 2017-2019 Escape equipped with 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Follow the Cooling System Pressure Test proce…SSM 47849 · Technical service bulletin · Engine and Engine Cooling · issued Mar 7, 2019
- Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may …SSM 47824 · Technical service bulletin · Electrical System · issued Feb 22, 2019
- Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may …SSM 47824 · Technical service bulletin · Electrical System · issued Feb 22, 2019
- Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats m…SSM 47814 · Technical service bulletin · Seats · issued Feb 19, 2019
- Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats m…SSM 47814 · Technical service bulletin · Seats · issued Feb 19, 2019
- Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without a…TSB 19-2026 · Technical service bulletin · Equipment · issued Feb 7, 2019
- Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without a…TSB 19-2026 · Technical service bulletin · Structure · issued Feb 7, 2019
- Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2.7L engine may exhibit a malfunction indicator lamp (MIL) and/or w…SSM 47791 · Technical service bulletin · Engine and Engine Cooling · issued Feb 6, 2019
- Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, …SSM 47790 · Technical service bulletin · Engine · issued Feb 6, 2019
- Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2.7L engine may exhibit a malfunction indicator lamp (MIL) and/or w…SSM 47791 · Technical service bulletin · Engine and Engine Cooling · issued Feb 6, 2019
- Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, …SSM 47790 · Technical service bulletin · Electrical System · issued Feb 6, 2019
- Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost…TSB 19-2017 · Technical service bulletin · Power Train · issued Feb 5, 2019
- Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost…TSB 19-2017 · Technical service bulletin · Power Train · issued Feb 5, 2019
- Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty re…SSM 47749 · Technical service bulletin · Equipment · issued Jan 17, 2019
- Some 2018-2019 Ford Fusion vehicles, the engine beauty cover was deleted as a running change. If during PDI a unit is reported as received without engine beauty cover from factory,…SSM 47714 · Technical service bulletin · Engine and Engine Cooling · issued Dec 17, 2018
- Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when co…SSM 47711 · Technical service bulletin · Electrical System · issued Dec 14, 2018
- Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expediti…TSB 18-2361 · Technical service bulletin · Seats · issued Dec 4, 2018
- For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be fol…SSM 47662 · Technical service bulletin · Engine and Engine Cooling · issued Nov 14, 2018
- 2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. C…SSM 47649 · Technical service bulletin · Equipment · issued Nov 6, 2018
- 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input …SSM 47638 · Technical service bulletin · Steering · issued Nov 1, 2018
- When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under…SSM 47635 · Technical service bulletin · Electrical System · issued Nov 1, 2018
- Some 2014-2019 Fusion and 2017-2019 Escape vehicles equipped with a 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Follow the Cooling System Pressure…SSM 47625 · Technical service bulletin · Engine and Engine Cooling · issued Oct 30, 2018
- Some 2017-2018 Fusion, MKZ and C-Max vehicles with 2.0L Gas/Electric engine may exhibit an illuminated MIL with DTC P013A in the Powertrain Control Module(PCM). This may be due to …SSM 47502 · Technical service bulletin · Engine and Engine Cooling · issued Aug 31, 2018
- When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under…SSM 47489 · Technical service bulletin · Steering · issued Aug 24, 2018
- Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost…TSB 18-2255 · Technical service bulletin · Engine · issued Aug 23, 2018
- Some 2017-2018 Fusion/Fusion HEV, 2017 Escape and 2017 F150/Raptor equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via FordPass Mobile app, in…SSM 47471 · Technical service bulletin · Electrical System · issued Aug 15, 2018
- 2015-2018 Edge, Fusion, Focus, MKZ, MKC, Escape vehicles equipped with a 2.0L EcoBoost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. Refer to t…SSM 47462 · Technical service bulletin · Engine and Engine Cooling · issued Aug 13, 2018
- Some Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan following the procedure in…SSM 47446 · Technical service bulletin · Engine and Engine Cooling · issued Aug 2, 2018
- Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigatio…SSM 47444 · Technical service bulletin · Electrical System · issued Aug 2, 2018
- Some 2017-2018 Continental, MKC, MKX, MKZ, and Fusion vehicles with an instrument panel center mounted speaker and 2017-2018 Escape vehicles with Sony audio systems may exhibit an …SSM 47424 · Technical service bulletin · Electrical System · issued Jul 20, 2018
- Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update …SSM 47380 · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 22, 2018
- Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC …SSM 47379 · Technical service bulletin · Electrical System · issued Jun 22, 2018
- Some Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engines may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan by performing the publish…SSM 47265 · Technical service bulletin · Engine and Engine Cooling · issued Apr 25, 2018
- Some 2015-2018 Fusion/MKZ/MKC/Escape/Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316.…SSM 47204 · Technical service bulletin · Engine and Engine Cooling · issued Mar 30, 2018
- Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is…SSM 47201 · Technical service bulletin · Equipment · issued Mar 30, 2018
- Some 2017-2018 Fusion vehicles equipped with 2.7L and MKZ vehicles equipped with 2.0L or 3.0L Ecoboost vehicles without painted calipers and built on or before 5-Mar-2018, may exhi…SSM 47194 · Technical service bulletin · Back Over Prevention · issued Mar 29, 2018
- Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback an…SSM 47171 · Technical service bulletin · Equipment · issued Mar 21, 2018
- Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may…SSM 47170 · Technical service bulletin · Power Train · issued Mar 21, 2018
- Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to char…SSM 47130 · Technical service bulletin · Electrical System · issued Mar 5, 2018
- Some 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit a no start with battery energy control module (BECM) diagnostic trouble c…SSM 47129 · Technical service bulletin · Electrical System · issued Mar 5, 2018
- Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link …SSM 47100 · Technical service bulletin · Equipment · issued Feb 21, 2018
- Some 2017-2018 Energi and Hybrid vehicles may exhibit a fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel door related DTCs. T…SSM 47090 · Technical service bulletin · Fuel System, Other · issued Feb 19, 2018
- 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify w…SSM 47080 · Technical service bulletin · Equipment · issued Feb 14, 2018
- When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under…SSM 47070 · Technical service bulletin · Electrical System · issued Feb 9, 2018
- The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Ke…SSM 47009 · Technical service bulletin · Equipment · issued Jan 10, 2018
- The EV Range after fully charging a Focus Electric, C-MAX/Fusion Energi may vary after each charge event. The window sticker indicates 0-20 mile range for C-MAX Energi, 0-21 mile r…SSM 47007 · Technical service bulletin · Wheels · issued Jan 10, 2018
- The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Ke…SSM 47009 · Technical service bulletin · Equipment · issued Jan 10, 2018
- The EV Range after fully charging a Focus Electric, C-MAX/Fusion Energi may vary after each charge event. The window sticker indicates 0-20 mile range for C-MAX Energi, 0-21 mile r…SSM 47007 · Technical service bulletin · Electrical System · issued Jan 10, 2018
- Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2…SSM 47000 · Technical service bulletin · Engine · issued Jan 8, 2018
- Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2…SSM 47000 · Technical service bulletin · Engine and Engine Cooling · issued Jan 8, 2018
- Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to th…SSM 46930 · Technical service bulletin · Equipment · issued Nov 22, 2017
- Some 2015-2018 F150/Edge, 2016-2018 MKX and 2017-2018 Fusion, Continental vehicles equipped with a 2.7L engine may experience a malfunction indicator lamp (MIL) and/or wrench lamp …SSM 46906 · Technical service bulletin · Electrical System · issued Nov 8, 2017
- Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not operational message being displayed. Connect the…SSM 46901 · Technical service bulletin · Electrical System · issued Nov 3, 2017
- Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset pr…SSM 46900 · Technical service bulletin · Electrical System · issued Nov 2, 2017
- Some 2017-2018 Fusion and MKZ vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine and built on or before 29-Sep-2017 may exhibit an illuminated MIL w…17-2220 · Technical service bulletin · Electrical System · issued Nov 1, 2017
- Some 2017-2018 Fusion vehicles equipped with a 2.5L engine and built on or before 18-Aug-2017 may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P0071 and/or P068A…tsb17-2215 · Technical service bulletin · Power Train · issued Oct 25, 2017
- Some 2017-2018 Fusion SE fleet vehicles equipped with SYNC may have a right side instrument cluster display which is blank and does not respond to inputs from the steering wheel co…SSM 46870 · Technical service bulletin · Electrical System · issued Oct 17, 2017
- Some 2017 and 2018 Fusion vehicles equipped with the 2.5L engine and built on or before 18-Aug-2017 without active grille shutters may exhibit a concern of a discharged battery. Ba…tsb17-2192 · Technical service bulletin · Electrical System · issued Oct 13, 2017
- Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to th…SSM 46860 · Technical service bulletin · Equipment · issued Oct 6, 2017
- Some 2017-2018 Fusion/MKZ/MKC/MKX/Continental with all audio systems and 2017-2018 Escape with Sony audio systems may exhibit an inoperative speed compensation volume feature. Do n…SSM 46854 · Technical service bulletin · Equipment · issued Oct 4, 2017