2018 Ford Fusion problems & reliability
438 owner complaints filed with NHTSA for the 2018 Ford Fusion, alongside 2 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
5 complaints report injuries (6 injured).
Federal crash records (FARS 2020–2023): 2018 Ford Fusion vehicles were involved in 87 fatal crashes with 48 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine → | 201 | 46% |
| Power Train → | 106 | 24% |
| Engine and Engine Cooling → | 88 | 20% |
| Unknown / Other | 47 | 11% |
| Electrical System → | 26 | 6% |
| Fuel/propulsion System → | 22 | 5% |
| Steering → | 19 | 4% |
| Wheels → | 11 | 3% |
| Back Over Prevention | 8 | 2% |
| Fuel System, Gasoline | 6 | 1% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 24 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 184 complaints that included a usable odometer reading, the median reported incident mileage was 91,000 miles (middle 50% between 70,750 and 115,000 miles).
Complaints by incident year
What owners report
“Got home and vehicle would not go into park. I can get it to drive but its only low range. Upon having it inspected, it was discovered the shift cable bushing at the transmission lever was missing.”
Power Train · filed Sep 9, 2026
“The contact owns a 2018 Ford Fusion. The contact stated that the check engine warning light was illuminated. Additionally, there was white smoke coming from the exhaust pipes. The vehicle was taken to an independent mechanic several times, and the contact was informed that the engine was consuming antifreeze. The…”
Engine and Engine Cooling · filed Sep 2, 2026
“We have coolant intrusion in cylinder 2 of our engine. This can cause highway failure of engine cuts out, car runs rough and it can become a fire hazard. We paid for a diagnostics through a ford dealer. Who we uses all the time for our warranty needs. We noticed car was starting to run rough and check engine light…”
Engine · filed Aug 26, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Front Brake Jounce Hose Failures
Recall Query RQ22004 · opened Aug 8, 2022 · closed Mar 24, 2023 · led to recall 23V162000
Technical service bulletins
160 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2018 Ford Fusion. The 10 most recent:
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated…
SSM 54601 · Service Bulletin/Repair Instructions · issued Feb 24, 2026
This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display…
TSB 25-2570 · Service Bulletin/Repair Instructions · issued Nov 26, 2025
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in…
SSM 54366 · Service Bulletin/Repair Instructions · issued Nov 12, 2025
Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement…
SSM 53174 · Service Bulletin/Repair Instructions · issued Nov 27, 2024
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024…
SSM 53040 · Service Bulletin/Repair Instructions · issued Oct 10, 2024
This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ…
TSB 24-2165 · Service Bulletin/Repair Instructions · issued May 27, 2024
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the…
SSM 52476 · Service Bulletin/Repair Instructions · issued Apr 24, 2024
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has…
SSM 52335 · Service Bulletin/Repair Instructions · issued Mar 6, 2024
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen…
SSM 52314 · Service Bulletin/Repair Instructions · issued Mar 1, 2024
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass…
SSM 51838 · Service Bulletin/Repair Instructions · issued Aug 2, 2023
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2018 Ford Fusion has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2018 Ford Fusion?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 91,000 miles. This does not predict when a particular vehicle will develop a problem.