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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford C-Max 2018–2020technical service bulletin

Bulletin SSM 49284 · NHTSA communication 10181913 · issued Oct 26, 2020

Technical service bulletin
communication type
Equipment
component
2018–2020
model years
60
vehicle entries

Official summary

Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the inte

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.