2021 Jeep Grand Cherokee problems & reliability
399 owner complaints filed with NHTSA for the 2021 Jeep Grand Cherokee, alongside 12 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
12 complaints report injuries (13 injured).
Federal crash records (FARS 2020–2023): 2021 Jeep Grand Cherokee vehicles were involved in 84 fatal crashes with 23 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 113 | 28% |
| Steering | 102 | 26% |
| Engine | 60 | 15% |
| Power Train | 56 | 14% |
| Unknown OR Other | 55 | 14% |
| Exterior Lighting | 42 | 11% |
| Fuel/propulsion System | 37 | 9% |
| Suspension | 30 | 8% |
| Lane Departure | 29 | 7% |
| Service Brakes | 28 | 7% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 19,146 miles (middle 50% between 7,550 and 38,250 miles), based on 55 complaints that included mileage.
Complaints by incident year
What owners report
“Electronic Throttle Control warning light comes on upon starting vehicle while extended crank occurs. When starting car, the push to start feature will not turn over and continuously cranks multiple times. Issue is intermittent- never know when it will happen which makes it difficult to replicate at service center…”
Fuel/propulsion System · filed Aug 4, 2026
“I was driving back from the airport and as it began to get dark, it became apparent I had no headlights. I somehow managed to drive the last two hours home on parking lights and lights from other vehicles.I took it to a Chrysler Jeep dealership Goldies in Huntington, West Virginia. The exam that I put a bulb in the…”
Exterior Lighting · filed Jul 26, 2026
“While driving, the vehicle experienced a sudden, unexpected engine stall and complete loss of propulsion due to a premature failure of the in-tank electric fuel pump. This failure occurred at only 37,000 miles, which is well below the expected lifespan of a major fuel system component. A sudden loss of engine power…”
Fuel/propulsion System · filed Jul 14, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
1,312 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2021 Jeep Grand Cherokee. The 10 most recent:
SHAFT - AXLE HALF
113528 · Service Bulletin/Repair Instructions · issued Jul 16, 2026
SHAFT - AXLE HALF
113529 · Service Bulletin/Repair Instructions · issued Jul 16, 2026
Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
9100866 · Service Bulletin/Repair Instructions · issued Jul 14, 2026
Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the…
08-274-26 · Service Bulletin/Repair Instructions · issued Jul 11, 2026
Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 -…
9100859 · Service Bulletin/Repair Instructions · issued Jul 10, 2026
Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the…
14-007-26 · Service Bulletin/Repair Instructions · issued Jul 8, 2026
Fuel Delivery Module This GPOP applies to 2021-2022MY WK & 2021-2025MY WD vehicles with extended crank condition due to loss of fuel pressure. Do not replace FDM. Reference TSB 14-004-25 REV B. There is a Fuel Pressure…
9100858 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at…
9100833 REV1 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
THROTTLE BODY – NONE
112639 · Service Bulletin/Repair Instructions · issued Jun 30, 2026
THROTTLE BODY – NONE
112640 · Service Bulletin/Repair Instructions · issued Jun 30, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2021 Jeep Grand Cherokee has 12 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2021 Jeep Grand Cherokee?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 19,146 miles — budget accordingly if the car is approaching that mileage.