2018 Jeep Grand Cherokee problems & reliability
853 owner complaints filed with NHTSA for the 2018 Jeep Grand Cherokee, alongside 10 safety recall campaigns. Last verified Sep 23, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
31 complaints report injuries (33 injured).
Federal crash records (FARS 2020–2023): 2018 Jeep Grand Cherokee vehicles were involved in 118 fatal crashes with 32 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 339 | 40% |
| Unknown / Other | 267 | 31% |
| Engine → | 123 | 14% |
| Power Train → | 75 | 9% |
| Fuel/propulsion System → | 44 | 5% |
| Seats → | 43 | 5% |
| Vehicle Speed Control → | 38 | 4% |
| Service Brakes, Hydraulic → | 32 | 4% |
| Service Brakes → | 29 | 3% |
| Air Bags → | 24 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 32 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 248 complaints that included a usable odometer reading, the median reported incident mileage was 28,850 miles (middle 50% between 7,769 and 60,000 miles).
Complaints by incident year
What owners report
“In approximately early to mid-August 2026, I was driving my 2018 Jeep Grand Cherokee at approximately 40 mph when the passenger-side Active Head Restraint (AHR) suddenly deployed without any collision, rear impact, or other event that should have caused it to deploy. There was no passenger in the seat at the time, so…”
Seats · filed Sep 1, 2026
“Subject: 2018 Jeep Grand Cherokee – Sudden Loss of Power, PCM Failure, Electrical Failures, and Concern Regarding Recall-Related Symptoms I am filing this complaint because my 2018 Jeep Grand Cherokee experienced a sudden and unexpected loss of power while I was driving, and I am very concerned about the safety…”
Engine · filed Aug 31, 2026
“I am reporting repeated drivetrain and transmission failures involving my 2018 Jeep Grand Cherokee SRT. The problems began with failure of the driveshaft carrier bearing, which was replaced with a brand-new component by an independent mechanic. The transfer case subsequently required replacement and was replaced with…”
Power Train · filed Aug 30, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- High pressure fuel pump failure
Engineering Analysis EA23001 · opened Mar 17, 2023 · open · led to recall 24V957
- Desiccated Air Bag Inflator Rupture
Engineering Analysis EA21002 · opened Sep 17, 2021 · open
- Active Head Rest Inadvertent Deployment
Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026
Technical service bulletins
446 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2018 Jeep Grand Cherokee. The 10 most recent:
Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to…
9100897Rev1 · Service Bulletin/Repair Instructions · issued Sep 10, 2026
Evaporator - air conditioning
114538 · Service Bulletin/Repair Instructions · issued Sep 10, 2026
Evaporator - air conditioning
114537 · Service Bulletin/Repair Instructions · issued Sep 10, 2026
Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to…
9100897 · Service Bulletin/Repair Instructions · issued Sep 3, 2026
Backup Camera Poor Image Quality Inspection
S2208000045 REV.D · Service Bulletin/Repair Instructions · issued Jun 26, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I · Service Bulletin/Repair Instructions · issued May 29, 2026
Power Liftgate Inoperative.
S2623000023 · Service Bulletin/Repair Instructions · issued Apr 8, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.H · Service Bulletin/Repair Instructions · issued Apr 1, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2018 Jeep Grand Cherokee has 10 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2018 Jeep Grand Cherokee?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 28,850 miles. This does not predict when a particular vehicle will develop a problem.