2020 Jeep Grand Cherokee vs 2021 Jeep Grand Cherokee
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Jeep Grand Cherokee | 2021 Jeep Grand Cherokee |
|---|---|---|
| NHTSA complaints | 237 | 403 |
| Recall campaigns | 3 | 12 |
| Service bulletins (TSBs) | 534 | 1,320 |
| Investigations | 1 | 0 |
| Crash reports | 24 | 20 |
| Fire reports | 5 | 8 |
| NCAP overall rating | — | 5/5 |
| EPA MPG (combined) | 17–21 | 17–21 |
| Median reported incident mileage | 16,319 mi | 21,000 mi |
Reported problems side by side
| Component | Jeep Grand Cherokee | Jeep Grand Cherokee |
|---|---|---|
| Electrical System | 71 | 114 |
| Steering | 13 | 102 |
| Engine | 50 | 60 |
| Power Train | 39 | 58 |
| Fuel/propulsion System | 17 | 38 |
| Exterior Lighting | 2 | 42 |
| Service Brakes | 12 | 28 |
| Suspension | 8 | 30 |
Symptoms owners describe
| Stalling | 18 | 31 |
| Check engine light | 15 | 20 |
| Loss of power | 10 | 20 |
| Vibration / shaking | 10 | 9 |
| Won’t start | 8 | 9 |
| Misfire / rough idle | 7 | 0 |
| Hesitation / surging | 7 | 7 |
| Overheating | 5 | 6 |
2020 Jeep Grand Cherokee
2021 Jeep Grand Cherokee
Compare all Jeep Grand Cherokee vs Jeep Grand Cherokee years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.