2021 Jeep Grand Cherokee vs 2023 Jeep Grand Cherokee
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2021 Jeep Grand Cherokee | 2023 Jeep Grand Cherokee |
|---|---|---|
| NHTSA complaints | 399 | 378 |
| Recall campaigns | 12 | 20 |
| Service bulletins (TSBs) | 1,312 | 813 |
| Investigations | 0 | 1 |
| Crash reports | 20 | 14 |
| Fire reports | 8 | 3 |
| NCAP overall rating | 5/5 | — |
| EPA MPG (combined) | 17–21 | 17–22 |
| Median reported incident mileage | 19,146 mi | 20,861 mi |
Reported problems side by side
| Component | Jeep Grand Cherokee | Jeep Grand Cherokee |
|---|---|---|
| Electrical System | 113 | 176 |
| Steering | 102 | 40 |
| Engine | 60 | 81 |
| Power Train | 56 | 36 |
| Suspension | 30 | 58 |
| Fuel/propulsion System | 37 | 50 |
| Forward Collision Avoidance | 25 | 40 |
| Service Brakes | 28 | 22 |
Symptoms owners describe
| Stalling | 30 | 22 |
| Loss of power | 20 | 28 |
| Check engine light | 20 | 21 |
| Steering problems | 11 | 8 |
| Won’t start | 9 | 0 |
| Vibration / shaking | 9 | 10 |
| Hesitation / surging | 7 | 9 |
| Overheating | 6 | 0 |
2021 Jeep Grand Cherokee
2023 Jeep Grand Cherokee
Compare all Jeep Grand Cherokee vs Jeep Grand Cherokee years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.