2025 Jeep Grand Cherokee problems & reliability
64 owner complaints filed with NHTSA for the 2025 Jeep Grand Cherokee, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
5 complaints report injuries (7 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 27 | 42% |
| Engine → | 19 | 30% |
| Unknown OR Other | 12 | 19% |
| Fuel/propulsion System → | 11 | 17% |
| Power Train → | 11 | 17% |
| Forward Collision Avoidance → | 10 | 16% |
| Vehicle Speed Control | 8 | 13% |
| Lane Departure | 4 | 6% |
| Air Bags | 3 | 5% |
| Service Brakes | 3 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
What owners report
“The transmission fails constantly when we are accelerating - approxx 50-58 miles per hour the transmission freezes & the RMP's stay @ 4-5 thousand for 20-30 seconds - it fails to downshift. This is extremely dangerous at any time & can cause a major accident if the vehicle is stuck & you need to stop! We have have…”
Electrical System · filed Aug 2, 2026
“This vehicle has now experienced three separate incidents of sudden loss of propulsion while traveling at highway speeds, requiring it to be towed to the dealership on all three occasions. Each incident involved the same dangerous defect, and after each repair I was assured, the vehicle had been repaired and was safe…”
Fuel/propulsion System · filed Jul 29, 2026
“My 2025 Jeep Grand Cherokee 4xe suffered a catastrophic internal engine failure and set DTC P2338 ("Cylinder 3 Above Knock/Combustion Vibration Sensor Threshold"). Although my VIN is not included in Safety Recall 78C (NHTSA 25V-766), my vehicle experienced the same failure mode, symptoms, and diagnostic code…”
Power Train · filed Jul 28, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
378 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2025 Jeep Grand Cherokee. The 10 most recent:
R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
S268A000016 · Service Bulletin/Repair Instructions · issued Jul 31, 2026
Evaporator - air conditioning
113558 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
Evaporator - air conditioning
113553 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
Evaporator - air conditioning
113554 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
Evaporator - air conditioning
113557 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
Customer Indicates Air Conditioning Blows Warm.
S2524000009 REV.A · Service Bulletin/Repair Instructions · issued Jul 17, 2026
Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the…
08-274-26 · Service Bulletin/Repair Instructions · issued Jul 11, 2026
Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 -…
9100859 · Service Bulletin/Repair Instructions · issued Jul 10, 2026
SPARK PLUG - NONE
113241 · Service Bulletin/Repair Instructions · issued Jul 9, 2026
SPARK PLUG - NONE
113240 · Service Bulletin/Repair Instructions · issued Jul 9, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2025 Jeep Grand Cherokee has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2025 Jeep Grand Cherokee?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.