2025 Jeep Grand Cherokee problems & reliability
74 owner complaints filed with NHTSA for the 2025 Jeep Grand Cherokee, alongside 4 safety recall campaigns. Last verified Sep 23, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
6 complaints report injuries (8 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 30 | 41% |
| Engine → | 21 | 28% |
| Unknown / Other | 14 | 19% |
| Fuel/propulsion System → | 12 | 16% |
| Forward Collision Avoidance → | 11 | 15% |
| Power Train → | 11 | 15% |
| Vehicle Speed Control | 8 | 11% |
| Service Brakes | 6 | 8% |
| Air Bags | 5 | 7% |
| Lane Departure | 4 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 19 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
What owners report
“Car cut off while driving, again. Full dashboard started to flash, warnings, stated that there was no battery, no gas. I was stopped in traffic and managed to pull over and had restart the car. This is the second time that it has cut off while driving . The first time my toddler son was in the car in morning traffic…”
Fuel/propulsion System · filed Sep 16, 2026
“On XXX at approximately 1:32 p.m., I was stopped in a Starbucks drive-through in my 2025 Jeep Grand Cherokee 4xe. The vehicle was completely stopped and my foot was on the brake pedal. Without any intentional acceleration input from me, the vehicle suddenly lurched forward. The movement was significant enough that I…”
Service Brakes · filed Sep 9, 2026
“2025 Jeep Grand Cherokee with approximately 34,214 miles. The vehicle has an ongoing clicking noise during acceleration and deceleration that has been presented to an authorized Jeep dealership for repair on multiple occasions and remains unresolved. The vehicle was returned to the dealership again on September 4…”
Service Brakes · filed Sep 8, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
391 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2025 Jeep Grand Cherokee. The 10 most recent:
Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
S238A000038 REV.D · Service Bulletin/Repair Instructions · issued Sep 11, 2026
MIL-On and/or Engine Oil Leak
S2609000011 · Service Bulletin/Repair Instructions · issued Sep 11, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100905 · Service Bulletin/Repair Instructions · issued Sep 10, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100902 · Service Bulletin/Repair Instructions · issued Sep 8, 2026
Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
S2623000052 REV. A · Service Bulletin/Repair Instructions · issued Sep 1, 2026
Transmitter kit & transmitter - integrated key fob
114265 · Service Bulletin/Repair Instructions · issued Aug 27, 2026
Transmitter kit & transmitter - integrated key fob
114268 · Service Bulletin/Repair Instructions · issued Aug 27, 2026
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
S2623000001 REV.A · Service Bulletin/Repair Instructions · issued Aug 26, 2026
Steering Dragging While Recreational Flat Towing Behind RV.
S2523000032 REV.B · Service Bulletin/Repair Instructions · issued Aug 14, 2026
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble…
S2508000029 REV.B · Service Bulletin/Repair Instructions · issued Aug 14, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2025 Jeep Grand Cherokee has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2025 Jeep Grand Cherokee?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.