2017 Jeep Grand Cherokee problems & reliability
364 owner complaints filed with NHTSA for the 2017 Jeep Grand Cherokee, alongside 5 safety recall campaigns. Last verified Sep 23, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
15 complaints report injuries (19 injured).
Federal crash records (FARS 2020–2023): 2017 Jeep Grand Cherokee vehicles were involved in 113 fatal crashes with 36 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine → | 102 | 28% |
| Power Train → | 88 | 24% |
| Electrical System → | 87 | 24% |
| Unknown / Other | 76 | 21% |
| Fuel/propulsion System → | 31 | 9% |
| Service Brakes → | 29 | 8% |
| Vehicle Speed Control → | 21 | 6% |
| Seats → | 20 | 5% |
| Steering → | 18 | 5% |
| Air Bags → | 15 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 25 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 185 complaints that included a usable odometer reading, the median reported incident mileage was 33,500 miles (middle 50% between 17,000 and 63,000 miles).
Complaints by incident year
What owners report
“On November 23, 2025, I was driving approximately 60 mph in the middle lane of I-495 near Exit 62 in Marlborough, Massachusetts, with a passenger in the vehicle. I signaled to change lanes to pass a slower vehicle, selected Sport Mode, and accelerated. The engine RPM increased sharply and, almost immediately, I heard…”
Engine · filed Aug 19, 2026
“I was pulling into my driveway and the vehicle accelerated by itself and crashed into my house looks like vehicle is beyond repair still waiting on adjuster report”
Fuel/propulsion System · filed Aug 2, 2026
“After purchasing the Jeep Cherokee Laredo 2017 in 2024, The jeep immediately in November/2024 started giving problems with the engine, I did report these issues to Belise Kia in West Springfield, Ma, after I dropped of the Jeep in July/2025, I was told that the jeep needed a new engine. In January/2026 I got the jeep…”
Engine · filed Jul 20, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- High pressure fuel pump failure
Engineering Analysis EA23001 · opened Mar 17, 2023 · open · led to recall 24V957
- Desiccated Air Bag Inflator Rupture
Engineering Analysis EA21002 · opened Sep 17, 2021 · open
- Active Head Rest Inadvertent Deployment
Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026
Technical service bulletins
352 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 Jeep Grand Cherokee. The 10 most recent:
Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to…
9100897Rev1 · Service Bulletin/Repair Instructions · issued Sep 10, 2026
Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to…
9100897 · Service Bulletin/Repair Instructions · issued Sep 3, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I · Service Bulletin/Repair Instructions · issued May 29, 2026
Power Liftgate Inoperative.
S2623000023 · Service Bulletin/Repair Instructions · issued Apr 8, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.H · Service Bulletin/Repair Instructions · issued Apr 1, 2026
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may…
S2621000003 REV.A · Service Bulletin/Repair Instructions · issued Mar 9, 2026
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
S2608000010 · Service Bulletin/Repair Instructions · issued Mar 5, 2026
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning…
S1408000384 REV.J · Service Bulletin/Repair Instructions · issued Mar 4, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2017 Jeep Grand Cherokee has 5 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2017 Jeep Grand Cherokee?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 33,500 miles. This does not predict when a particular vehicle will develop a problem.