2015 Jeep Grand Cherokee problems & reliability
1,357 owner complaints filed with NHTSA for the 2015 Jeep Grand Cherokee, alongside 9 safety recall campaigns. Last verified Sep 23, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
87 complaints report injuries (93 injured).
Federal crash records (FARS 2020–2023): 2015 Jeep Grand Cherokee vehicles were involved in 144 fatal crashes with 44 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Power Train → | 350 | 26% |
| Seats → | 313 | 23% |
| Engine → | 199 | 15% |
| Unknown / Other | 192 | 14% |
| Electrical System → | 136 | 10% |
| Air Bags → | 103 | 8% |
| Fuel/propulsion System → | 74 | 5% |
| Seat Belts → | 59 | 4% |
| Vehicle Speed Control → | 53 | 4% |
| Steering → | 41 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 28 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 776 complaints that included a usable odometer reading, the median reported incident mileage was 43,550 miles (middle 50% between 13,000 and 75,000 miles).
Complaints by incident year
What owners report
“My power lift gate closed unexpectedly and at a pace faster than usual. The lift gate came down on my head and compressed my neck. I have not tried the power lift gate again for fear of it breaking and not being able to be closed. The power lift gate has been sticking shut and not opening some times.”
Unknown / Other · filed Sep 20, 2026
“I was driving home on the freeway from picking my kids up from school and all the sudden there was a loud crashing noise and my head was slammed forward and when I looked back to calm down my kids, I see that the headrest had just snapped and pushed forward, slamming me in the head”
Seats · filed Sep 17, 2026
“While driving home from the gym with my daughter in the front passenger seat, we were traveling less than 40 mph under normal driving conditions. Without warning, I heard a very loud pop/bang from inside the vehicle. We had not been in a collision, had not hit anything, and nothing had struck the vehicle. I…”
Seats · filed Aug 18, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- High pressure fuel pump failure
Engineering Analysis EA23001 · opened Mar 17, 2023 · open · led to recall 24V957
- Desiccated Air Bag Inflator Rupture
Engineering Analysis EA21002 · opened Sep 17, 2021 · open
- Seat Belt Retraction
Preliminary Evaluation PE19011 · opened Sep 16, 2019 · closed May 3, 2021
- Active Head Rest Inadvertent Deployment
Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026
- Vehicle rollaway, engine on
Engineering Analysis EA16002 · opened Feb 3, 2016 · closed Jun 24, 2016 · led to recall 16V424000
- Powered vehicle rollaway
Preliminary Evaluation PE15030 · opened Aug 20, 2015 · closed Feb 5, 2016
- Software security vulnerability
Recall Query RQ15004 · opened Jul 24, 2015 · closed Jan 5, 2016 · led to recall 15V508000
- False Positive Automated Braking
Preliminary Evaluation PE15021 · opened Jun 1, 2015 · closed Sep 28, 2016
Technical service bulletins
513 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2015 Jeep Grand Cherokee. The 10 most recent:
Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to…
9100897Rev1 · Service Bulletin/Repair Instructions · issued Sep 10, 2026
Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to…
9100897 · Service Bulletin/Repair Instructions · issued Sep 3, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I · Service Bulletin/Repair Instructions · issued May 29, 2026
Power Liftgate Inoperative.
S2623000023 · Service Bulletin/Repair Instructions · issued Apr 8, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.H · Service Bulletin/Repair Instructions · issued Apr 1, 2026
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may…
S2621000003 REV.A · Service Bulletin/Repair Instructions · issued Mar 9, 2026
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
S2608000010 · Service Bulletin/Repair Instructions · issued Mar 5, 2026
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.
9100671 · Service Bulletin/Repair Instructions · issued Sep 18, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2015 Jeep Grand Cherokee has 9 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2015 Jeep Grand Cherokee?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 43,550 miles. This does not predict when a particular vehicle will develop a problem.