2014 Jeep Grand Cherokee problems & reliability
2,371 owner complaints filed with NHTSA for the 2014 Jeep Grand Cherokee, alongside 18 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
116 complaints report injuries (138 injured).
Federal crash records (FARS 2020–2023): 2014 Jeep Grand Cherokee vehicles were involved in 131 fatal crashes with 50 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 482 | 20% |
| Power Train | 473 | 20% |
| Engine | 406 | 17% |
| Seats | 336 | 14% |
| Unknown OR Other | 271 | 11% |
| Service Brakes | 252 | 11% |
| Air Bags | 209 | 9% |
| Seat Belts | 187 | 8% |
| Fuel/propulsion System | 122 | 5% |
| Vehicle Speed Control | 102 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 54,000 miles (middle 50% between 19,000 and 83,000 miles), based on 1,425 complaints that included mileage.
Complaints by incident year
What owners report
“I am the original owner / a loyal Jeep owner and have taken excellent care of the vehicle. Right now, the leather on my upper dashboard is completely bubbling, shrinking, and pulling away from the defroster vents. This is creating a serious visibility issue due to glare, and it prevents the defroster from blowing air…”
Unknown OR Other · filed Aug 3, 2026
“Active head restraint on driver seat deployed today for no reason. No collision, just deployed on its own.”
Seats · filed Jul 27, 2026
“My 2014 Jeep Grand Cherokee suffered a total intake manifold failure directly resulting from a secondary breakdown of Safety Recall W79 (NHTSA Campaign 20V-699). Physical teardown at an independent facility exposed a 70% engine runner restriction and seized glow plugs due to volatile exhaust sulfur, creating an active…”
Engine · filed Jul 9, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- High pressure fuel pump failure
Engineering Analysis EA23001 · opened Mar 17, 2023 · open · led to recall 24V957
- Desiccated Air Bag Inflator Rupture
Engineering Analysis EA21002 · opened Sep 17, 2021 · open
- Seat Belt Retraction
Preliminary Evaluation PE19011 · opened Sep 16, 2019 · closed May 3, 2021
- Active Head Rest Inadvertent Deployment
Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026
- Vehicle rollaway, engine on
Engineering Analysis EA16002 · opened Feb 3, 2016 · closed Jun 24, 2016 · led to recall 16V424000
- Powered vehicle rollaway
Preliminary Evaluation PE15030 · opened Aug 20, 2015 · closed Feb 5, 2016
- Software security vulnerability
Recall Query RQ15004 · opened Jul 24, 2015 · closed Jan 5, 2016 · led to recall 15V508000
- False Positive Automated Braking
Preliminary Evaluation PE15021 · opened Jun 1, 2015 · closed Sep 28, 2016
Technical service bulletins
632 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 Jeep Grand Cherokee. The 10 most recent:
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I · Service Bulletin/Repair Instructions · issued May 29, 2026
Power Liftgate Inoperative.
S2623000023 · Service Bulletin/Repair Instructions · issued Apr 8, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.H · Service Bulletin/Repair Instructions · issued Apr 1, 2026
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may…
S2621000003 REV.A · Service Bulletin/Repair Instructions · issued Mar 9, 2026
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
S2608000010 · Service Bulletin/Repair Instructions · issued Mar 5, 2026
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.
9100671 · Service Bulletin/Repair Instructions · issued Sep 18, 2025
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. B · Service Bulletin/Repair Instructions · issued Aug 16, 2025
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100645 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2014 Jeep Grand Cherokee has 18 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2014 Jeep Grand Cherokee?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 54,000 miles — budget accordingly if the car is approaching that mileage.