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2010 Jeep Grand Cherokee problems & reliability

117 owner complaints filed with NHTSA for the 2010 Jeep Grand Cherokee, alongside 5 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
117
Recall campaigns
5
Fire reports
4 (3%)
Crash reports
10 (9%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
15–18 MPG combined
City 15 · highway 20 (typical trim)
Service bulletins (TSBs)
56
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

4 complaints report injuries (4 injured).

Federal crash records (FARS 20202023): 2010 Jeep Grand Cherokee vehicles were involved in 26 fatal crashes with 12 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Electrical System46
Power Train22
Engine21
Unknown OR Other13
Air Bags10
Service Brakes10
Vehicle Speed Control9
Structure5
Tires5
Wheels5

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 68,000 miles (middle 50% between 36,100 and 102,750 miles), based on 98 complaints that included mileage.

under 20k
12
20–40k
13
40–60k
19
60–80k
13
80–100k
11
100–150k
27
150k+
3

Complaints by incident year

10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

What owners report

  • The contact owns a 2010 Jeep Grand Cherokee. The contact stated that while driving at 8 MPH through a parking area, the vehicle suddenly accelerated on its own. As a result, the vehicle traveled 100 feet before coming to a complete stop after colliding with two light poles and a tree. The air bags did deploy. No…

    Vehicle Speed Control · filed May 1, 2024

  • The air bag light comes on every now and then. It happened in my previous jeep and is happening in my dad's Chrysler Sebring car as well. I seen this problem with the airbag automatic deactivation when the warning light comes on in different vehicles but all from Chrysler motors.

    Air Bags · filed Jun 8, 2023

  • Driving 2010 Jeep Grand Cherokee with HEMI engine on the freeway and the car lost engine power causing it to rapidly slow. Was able to make it safely to the side of the freeway, although multiple cars had to avoid, and had the car towed to our mechanic. The mechanic stated that the car needed an entire new engine as…

    Engine · filed Jun 20, 2022

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

56 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2010 Jeep Grand Cherokee. The 10 most recent:

  • Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

    9100645 · Service Bulletin/Repair Instructions · issued Aug 15, 2025

  • Plate - Planetary

    101232 · Service Bulletin/Repair Instructions · issued Oct 30, 2024

  • Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…

    9100226 · Service Bulletin/Repair Instructions · issued Sep 15, 2023

  • Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…

    9100226 · Service Bulletin/Repair Instructions · issued Sep 15, 2023

  • Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

    9100196 · Service Bulletin/Repair Instructions · issued Jul 27, 2023

  • Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

    V51 · Service Bulletin/Repair Instructions · issued Apr 2, 2022

  • If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

    S2209000004 · Service Bulletin/Repair Instructions · issued Apr 2, 2022

  • Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam…

    S1709000010 · Service Bulletin/Repair Instructions · issued Mar 6, 2022

  • Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam…

    S1709000010RevB · Service Bulletin/Repair Instructions · issued Mar 6, 2022

  • Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam…

    S1709000010 RevB · Service Bulletin/Repair Instructions · issued Mar 6, 2022

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2010 Jeep Grand Cherokee has 5 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2010 Jeep Grand Cherokee?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 68,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Jeep or NHTSA.