2024 Jeep Grand Cherokee problems & reliability
236 owner complaints filed with NHTSA for the 2024 Jeep Grand Cherokee, alongside 15 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
2 complaints report injuries (2 injured, 1 deaths reported).
Federal crash records (FARS 2020–2023): 2024 Jeep Grand Cherokee vehicles were involved in 1 fatal crash with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 106 | 45% |
| Engine | 101 | 43% |
| Fuel/propulsion System | 40 | 17% |
| Forward Collision Avoidance | 30 | 13% |
| Unknown OR Other | 29 | 12% |
| Power Train | 26 | 11% |
| Service Brakes | 17 | 7% |
| Exterior Lighting | 16 | 7% |
| Lane Departure | 10 | 4% |
| Vehicle Speed Control | 9 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 14,225 miles (middle 50% between 8,000 and 27,500 miles), based on 31 complaints that included mileage.
Complaints by incident year
What owners report
“As I was merging onto the highway my sunroof combusted without any impact that would cause it. Upon inspection there was no item that hit the glass, the glass shattered entirely across the entire pane and broke apart ( not just spiderwebbing, there was glass falling into the sun roof visor)”
Unknown OR Other · filed Aug 2, 2026
“The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving 35 MPH and making a left turn, the vehicle decelerated to 29 MPH and failed to properly accelerate. The accelerator pedal was depressed and went down to the floorboard. The vehicle was pulled over safely and avoided a crash. The contact…”
Engine · filed Jul 24, 2026
“Vehicle is an active fire hazard subject to the high-voltage battery recall (NHTSA 24V-718). The manufacturer's safety instructions require me to stop charging the vehicle and park it away from homes and structures. Because I am currently leasing this vehicle from Chrysler Capital and have no alternate transportation…”
Power Train · filed Jul 23, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
530 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Jeep Grand Cherokee. The 10 most recent:
R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
S268A000016 · Service Bulletin/Repair Instructions · issued Jul 31, 2026
Evaporator - air conditioning
113558 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
Evaporator - air conditioning
113553 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
Evaporator - air conditioning
113554 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
Evaporator - air conditioning
113557 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
Customer Indicates Air Conditioning Blows Warm.
S2524000009 REV.A · Service Bulletin/Repair Instructions · issued Jul 17, 2026
SHAFT - AXLE HALF
113528 · Service Bulletin/Repair Instructions · issued Jul 16, 2026
SHAFT - AXLE HALF
113529 · Service Bulletin/Repair Instructions · issued Jul 16, 2026
Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
9100866 · Service Bulletin/Repair Instructions · issued Jul 14, 2026
Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the…
08-274-26 · Service Bulletin/Repair Instructions · issued Jul 11, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2024 Jeep Grand Cherokee has 15 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2024 Jeep Grand Cherokee?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 14,225 miles — budget accordingly if the car is approaching that mileage.