2024 Jeep Grand Cherokee problems & reliability
241 owner complaints filed with NHTSA for the 2024 Jeep Grand Cherokee, alongside 16 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
2 complaints report injuries (2 injured, 1 deaths reported).
Federal crash records (FARS 2020–2023): 2024 Jeep Grand Cherokee vehicles were involved in 1 fatal crash with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 109 | 45% |
| Engine → | 103 | 43% |
| Fuel/propulsion System → | 42 | 17% |
| Forward Collision Avoidance → | 30 | 12% |
| Unknown / Other | 30 | 12% |
| Power Train → | 28 | 12% |
| Service Brakes → | 17 | 7% |
| Exterior Lighting → | 16 | 7% |
| Lane Departure → | 10 | 4% |
| Vehicle Speed Control | 9 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 23 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 32 complaints that included a usable odometer reading, the median reported incident mileage was 15,113 miles (middle 50% between 8,000 and 30,500 miles).
Complaints by incident year
What owners report
“While travelling on [XXX] in [XXX], and exiting on to I-80 [XXX] the vehicle failed to accelerate past 60mph almost causing a major accident during high traffic. The vehicle failed to respond above 60 in Hybrid and E-Save mode and I had to exit immediately. This incident is following 12 recalls with the vehicle (2024…”
Fuel/propulsion System · filed Sep 9, 2026
“The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while test driving at an undisclosed speed, an unknown warning light flashed on the instrument panel. The dealer informed the contact that the battery was low and that the light had been replaced, while also informing the contact that the vehicle had…”
Steering · filed Aug 26, 2026
“My 2024 Jeep Grand Cherokee suffers from an intermittent but severe 2-to-3-second acceleration lag as well as lunging when attempting to accelerate. This occurs specifically during low-speed or rolling left-hand turns, or when accelerating from a complete stop to execute a left turn across traffic. When the…”
Power Train · filed Aug 10, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
545 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Jeep Grand Cherokee. The 10 most recent:
Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
S238A000038 REV.D · Service Bulletin/Repair Instructions · issued Sep 11, 2026
MIL-On and/or Engine Oil Leak
S2609000011 · Service Bulletin/Repair Instructions · issued Sep 11, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100905 · Service Bulletin/Repair Instructions · issued Sep 10, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100902 · Service Bulletin/Repair Instructions · issued Sep 8, 2026
Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
S2623000052 REV. A · Service Bulletin/Repair Instructions · issued Sep 1, 2026
Transmitter kit & transmitter - integrated key fob
114265 · Service Bulletin/Repair Instructions · issued Aug 27, 2026
Transmitter kit & transmitter - integrated key fob
114268 · Service Bulletin/Repair Instructions · issued Aug 27, 2026
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
S2623000001 REV.A · Service Bulletin/Repair Instructions · issued Aug 26, 2026
Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for…
9100363 Rev 3 · Service Bulletin/Repair Instructions · issued Aug 26, 2026
LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These…
9100345 · Service Bulletin/Repair Instructions · issued Aug 26, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2024 Jeep Grand Cherokee has 16 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2024 Jeep Grand Cherokee?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 15,113 miles. This does not predict when a particular vehicle will develop a problem.