2018 Jeep Grand Cherokee vs 2020 Jeep Grand Cherokee
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2018 Jeep Grand Cherokee | 2020 Jeep Grand Cherokee |
|---|---|---|
| NHTSA complaints | 853 | 238 |
| Recall campaigns | 10 | 3 |
| Service bulletins (TSBs) | 446 | 534 |
| Investigations | 3 | 1 |
| Crash reports | 42 | 24 |
| Fire reports | 10 | 5 |
| NCAP overall rating | 4/5 | — |
| EPA MPG (combined) | 17–25 | 17–21 |
| Median reported incident mileage | 28,850 mi | 16,319 mi |
Reported problems side by side
| Component | Jeep Grand Cherokee | Jeep Grand Cherokee |
|---|---|---|
| Electrical System | 339 | 72 |
| Engine | 123 | 50 |
| Power Train | 75 | 39 |
| Fuel/propulsion System | 44 | 17 |
| Vehicle Speed Control | 38 | 15 |
| Seats | 43 | 1 |
| Service Brakes | 29 | 13 |
| Air Bags | 24 | 17 |
Symptoms owners describe
| Stalling | 49 | 18 |
| Check engine light | 40 | 16 |
| Misfire / rough idle | 20 | 7 |
| Overheating | 19 | 5 |
| Vibration / shaking | 18 | 10 |
| Hesitation / surging | 15 | 7 |
| Won’t start | 12 | 8 |
| Loss of power | 11 | 10 |
2018 Jeep Grand Cherokee
2020 Jeep Grand Cherokee
Compare all Jeep Grand Cherokee vs Jeep Grand Cherokee years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.