2018 Jeep Grand Cherokee seats problems
42 owner complaints filed with NHTSA name the seats on the 2018 Jeep Grand Cherokee — 5% of all complaints for this model year.
What owners report
“While driving my 2018 Jeep Grand Cherokee Limited 4x2, the driver side Active Head Restraint deployed without any collision, rear impact, crash, or other triggering event. There was a sudden loud bang directly behind my head, which startled me and created an immediate safety distraction while the…”
filed Jun 10, 2026
“The active head restraint on my driver seat deployed and pushed my head forward suddenly. I could not push my head back into position. This happened while driving on the evening of May 3. I have a 2018 Jeep Grand Cherokee Laredo. I was not able to reset the head rest position. I took the vehicle to…”
filed May 22, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Seats problems in other Grand Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2025 Grand Cherokee | 1 | 2% |
| 2024 Grand Cherokee | 4 | 2% |
| 2023 Grand Cherokee | 5 | 1% |
| 2022 Grand Cherokee | 9 | 4% |
| 2021 Grand Cherokee | 5 | 1% |
| 2019 Grand Cherokee | 9 | 3% |
| 2017 Grand Cherokee | 20 | 6% |
| 2016 Grand Cherokee | 10 | 3% |
| 2015 Grand Cherokee | 308 | 23% |
| 2014 Grand Cherokee | 336 | 14% |
| 2013 Grand Cherokee | 56 | 7% |
| 2012 Grand Cherokee | 12 | 1% |
Other reported problem areas on the 2018 Jeep Grand Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.