2017 Jeep Grand Cherokee seats problems
20 owner complaints filed with NHTSA name the seats on the 2017 Jeep Grand Cherokee — 5% of all complaints for this model year.
What owners report
“It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as her back got really hot. She pulled over and leaned forward and discovered a flame/fire coming through the seat back. She burned my hand and had visible ash on it trying to put the…”
filed Jan 18, 2026
“Active head restraint deployed unexpectedly while driving at very slow speed. In addition to the immediate shock, it hit the back of my head and neck very hard. Still experiencing neck pain.”
filed Dec 23, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Seats problems in other Grand Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2025 Grand Cherokee | 1 | 1% |
| 2024 Grand Cherokee | 4 | 2% |
| 2023 Grand Cherokee | 5 | 1% |
| 2022 Grand Cherokee | 12 | 5% |
| 2021 Grand Cherokee | 5 | 1% |
| 2020 Grand Cherokee | 1 | 0% |
| 2019 Grand Cherokee | 10 | 3% |
| 2018 Grand Cherokee | 43 | 5% |
| 2016 Grand Cherokee | 10 | 3% |
| 2015 Grand Cherokee | 313 | 23% |
| 2014 Grand Cherokee | 338 | 14% |
| 2013 Grand Cherokee | 57 | 7% |
Other reported problem areas on the 2017 Jeep Grand Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.