2017 Jeep Grand Cherokee vs 2017 Toyota Highlander
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2017 Jeep Grand Cherokee | 2017 Toyota Highlander |
|---|---|---|
| NHTSA complaints | 363 | 261 |
| Recall campaigns | 5 | 3 |
| Service bulletins (TSBs) | 350 | 265 |
| Investigations | 3 | 0 |
| Crash reports | 26 | 18 |
| Fire reports | 3 | 2 |
| NCAP overall rating | 4/5 | — |
| EPA MPG (combined) | 17–21 | 22–28 |
| Median reported incident mileage | 33,500 mi | 20,590 mi |
Reported problems side by side
| Component | Jeep Grand Cherokee | Toyota Highlander |
|---|---|---|
| Power Train | 87 | 70 |
| Engine | 101 | 44 |
| Electrical System | 87 | 46 |
| Fuel/propulsion System | 31 | 28 |
| Service Brakes | 29 | 28 |
| Vehicle Speed Control | 21 | 13 |
| Air Bags | 15 | 9 |
| Seats | 20 | 3 |
Symptoms owners describe
| Stalling | 31 | 37 |
| Check engine light | 30 | 29 |
| Vibration / shaking | 12 | 0 |
| Loss of power | 10 | 19 |
| Hesitation / surging | 8 | 8 |
| Overheating | 8 | 0 |
| Won’t start | 7 | 5 |
| Misfire / rough idle | 7 | 6 |
2017 Jeep Grand Cherokee
2017 Toyota Highlander
Compare all Jeep Grand Cherokee vs Toyota Highlander years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.