2015 Jeep Grand Cherokee seats problems
313 owner complaints filed with NHTSA name the seats on the 2015 Jeep Grand Cherokee — 23% of all complaints for this model year.
What owners report
“I was driving home on the freeway from picking my kids up from school and all the sudden there was a loud crashing noise and my head was slammed forward and when I looked back to calm down my kids, I see that the headrest had just snapped and pushed forward, slamming me in the head”
filed Sep 17, 2026
“The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 25 MPH to a park with her children inside the vehicle, the head restraint suddenly exploded without warning or impact. The head restraint was protruding approximately three to four inches. The contact…”
filed Aug 18, 2026
“While driving home from the gym with my daughter in the front passenger seat, we were traveling less than 40 mph under normal driving conditions. Without warning, I heard a very loud pop/bang from inside the vehicle. We had not been in a collision, had not hit anything, and nothing had struck the vehicle. I…”
filed Aug 18, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Seats problems in other Grand Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2025 Grand Cherokee | 1 | 1% |
| 2024 Grand Cherokee | 4 | 2% |
| 2023 Grand Cherokee | 5 | 1% |
| 2022 Grand Cherokee | 12 | 5% |
| 2021 Grand Cherokee | 5 | 1% |
| 2020 Grand Cherokee | 1 | 0% |
| 2019 Grand Cherokee | 10 | 3% |
| 2018 Grand Cherokee | 43 | 5% |
| 2017 Grand Cherokee | 20 | 5% |
| 2016 Grand Cherokee | 11 | 4% |
| 2014 Grand Cherokee | 338 | 14% |
| 2013 Grand Cherokee | 57 | 7% |
Other reported problem areas on the 2015 Jeep Grand Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.