2014 Jeep Grand Cherokee defect investigations

Investigations by NHTSA’s Office of Defects Investigation that name the 2014 Jeep Grand Cherokee. An investigation is how complaints can become a recall: complaints → investigation → (sometimes) TSB → recall.

• High pressure fuel pump failure
  Engineering Analysis EA23001 · opened Mar 17, 2023 · still open · led to recall 24V957

  The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engin…

• Desiccated Air Bag Inflator Rupture
  Engineering Analysis EA21002 · opened Sep 17, 2021 · still open

  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to…

• Seat Belt Retraction
  Preliminary Evaluation PE19011 · opened Sep 16, 2019 · closed May 3, 2021

  The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate complaints alleging improper retraction of the front seat belts (driver or passenger) due to the plastic guide of the D-ring cracking in model year (MY) 2014 Jeep Grand Cherokee vehicles. The purpose of the investigation was to …

• Active Head Rest Inadvertent Deployment
  Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026

  The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When O…

• Vehicle rollaway, engine on
  Engineering Analysis EA16002 · opened Feb 3, 2016 · closed Jun 24, 2016 · led to recall 16V424000

  On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jee…

• Powered vehicle rollaway
  Preliminary Evaluation PE15030 · opened Aug 20, 2015 · closed Feb 5, 2016

  The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monosta…

• Software security vulnerability
  Recall Query RQ15004 · opened Jul 24, 2015 · closed Jan 5, 2016 · led to recall 15V508000

  On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015,…

• False Positive Automated Braking
  Preliminary Evaluation PE15021 · opened Jun 1, 2015 · closed Sep 28, 2016

  On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to include MY 2015 Grand …

• Post 14V-391 Headliner Fires
  Recall Query RQ15003 · opened May 1, 2015 · closed Jul 6, 2016 · led to recall 15V879000

  In response to this investigation, Fiat Chrysler Automobiles (FCA) is conducting a recall to address headliner fires that occur post 14V-391.On December 22, 2015 FCA notified the Office of Defects Investigation (ODI) of safety recall 15V-879 to remedy potential headliner fires occurring in 389,252 model year (MY) 2011-…

• Headliner Fires
  Engineering Analysis EA14001 · opened Jan 10, 2014 · closed Aug 12, 2014 · led to recall 14V391000

  On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured between January …