2013 Ford C-Max service bulletins & manufacturer communications
88 manufacturer communications are on file with NHTSA for the 2013 Ford C-Max. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.
Technical service bulletin 88
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the…SSM 54601 · Technical service bulletin · Electrical System · issued Feb 24, 2026
- While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing …SSM 53040 · Technical service bulletin · Unknown OR Other · issued Oct 10, 2024
- All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glov…SSM 52476 · Technical service bulletin · Equipment · issued Apr 24, 2024
- Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise …TSB 22-2396 · Technical service bulletin · Power Train · issued Oct 25, 2022
- Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX an…TSB 22-2309 · Technical service bulletin · Equipment · issued Aug 3, 2022
- Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX an…TSB 22-2230 · Technical service bulletin · Unknown OR Other · issued Jun 21, 2022
- Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln p…SSM 50804 · Technical service bulletin · Electrical System · issued May 24, 2022
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repa…SSM 50744 · Technical service bulletin · Power Train · issued May 4, 2022
- Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due t…TSB 22-2066 · Technical service bulletin · Power Train · issued Apr 26, 2022
- This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 …TSB 22-2104 · Technical service bulletin · Equipment · issued Mar 21, 2022
- Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned sta…SSM 50258 · Technical service bulletin · Communication · issued Nov 4, 2021
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty…TSB 21-2236 · Technical service bulletin · Seats · issued Jul 22, 2021
- Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due t…TSB 21-2152 · Technical service bulletin · Equipment · issued May 18, 2021
- Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due t…TSB 21-2033 · Technical service bulletin · Power Train · issued Mar 10, 2021
- Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the tran…TSB 20-2219 · Technical service bulletin · Equipment · issued Jun 30, 2020
- Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lin…SSM 48858 · Technical service bulletin · Electrical System · issued May 29, 2020
- Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 …TSB 20-2171 · Technical service bulletin · Structure · issued May 18, 2020
- 2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build…SSM 48598 · Technical service bulletin · Equipment · issued Feb 28, 2020
- Some 2013-2016 Fusion, MKZ and C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the…TSB 19-2391 · Technical service bulletin · Power Train · issued Jan 10, 2020
- Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in som…SSM 48130 · Technical service bulletin · Visibility · issued Aug 9, 2019
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) fo…SSM 48123 · Technical service bulletin · Electrical System · issued Aug 7, 2019
- Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE a…TSB 19-2207 · Technical service bulletin · Power Train · issued Jun 28, 2019
- On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was no…SSM 47976 · Technical service bulletin · Power Train · issued May 10, 2019
- Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06…SSM 47850 · Technical service bulletin · Electrical System · issued Apr 26, 2019
- Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, …SSM 47790 · Technical service bulletin · Electrical System · issued Feb 6, 2019
- Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, …SSM 47790 · Technical service bulletin · Electrical System · issued Feb 6, 2019
- Some 2013-2018 C-MAX, 2013-2019 Fusion Energi, and 2017-2019 Fusion/MKZ Hybrid vehicles may exhibit an illuminated MIL with diagnostic trouble code (DTC) P04B5. This may be due to …SSM 47765 · Technical service bulletin · Fuel System, Gasoline · issued Jan 24, 2019
- Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty re…SSM 47749 · Technical service bulletin · Equipment · issued Jan 17, 2019
- Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expediti…TSB 18-2361 · Technical service bulletin · Seats · issued Dec 4, 2018
- 2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. C…SSM 47649 · Technical service bulletin · Equipment · issued Nov 6, 2018
- Some 2013-2016 Fusion, MKZ and C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the…TSB 18-2328 · Technical service bulletin · Power Train · issued Oct 31, 2018
- Some 2013-2017 Fusion Energi and C-Max Energi vehicles may exhibit an illuminated MIL with DTC P0C27 and/or P0C28. Follow the Service Procedure steps to correct the condition.TSB 18-2282 · Technical service bulletin · Electrical System · issued Sep 18, 2018
- Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inop…SSM 47428 · Technical service bulletin · Equipment · issued Jul 20, 2018
- Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is…SSM 47201 · Technical service bulletin · Equipment · issued Mar 30, 2018
- Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inop…SSM 47198 · Technical service bulletin · Electrical System · issued Mar 29, 2018
- Some 2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi vehicles equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via My Fo…SSM 47161 · Technical service bulletin · Electrical System · issued Mar 15, 2018
- Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to char…SSM 47130 · Technical service bulletin · Electrical System · issued Mar 5, 2018
- Some 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit a no start with battery energy control module (BECM) diagnostic trouble c…SSM 47129 · Technical service bulletin · Electrical System · issued Mar 5, 2018
- 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify w…SSM 47080 · Technical service bulletin · Equipment · issued Feb 14, 2018
- The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Ke…SSM 47009 · Technical service bulletin · Equipment · issued Jan 10, 2018
- The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Ke…SSM 47009 · Technical service bulletin · Equipment · issued Jan 10, 2018
- Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixe…17-2218 · Technical service bulletin · Structure · issued Nov 3, 2017
- Some 2013-2015 C-MAX vehicles may exhibit an illuminated MIL with DTC U1030 after module reprogramming is performed on the powertrain control module (PCM) and built on or before 21…SSM 46548 · Technical service bulletin · Electrical System · issued Apr 26, 2017
- Some 2012-13 Focus and 2013 Escape/C-MAX vehicles may have the wrong part in the box for the BCM (base 14A068). The suspect service part number is GV6Z-14A068-G. The wrong part wil…SSM 46547 · Technical service bulletin · Equipment · issued Apr 26, 2017
- Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise comin…TSB 17-0039 · Technical service bulletin · Power Train · issued Apr 13, 2017
- Some 2013 c-max vehicles may exhibit the inability to configure the abs module during the pmi process following an abs module or hydraulic control unit (hcu) replacement. This conc…TSB 17-0031 · Technical service bulletin · Power Train · issued Mar 20, 2017
- Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. This may be due to inadvertent…SSM 46454 · Technical service bulletin · Equipment · issued Mar 14, 2017
- Some 2013-2016 c-max energi vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc), illuminated malfunctio…TSB 17-0015 · Technical service bulletin · Electrical System · issued Feb 17, 2017
- The ev range after fully charging a 2012-2016 focus electric, 2013-2016 c-max/fusion energi may vary after each charging event. The window sticker indicates 0-19 mile range for 201…SSM 46298 · Technical service bulletin · Electrical System · issued Jan 11, 2017
- To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revi…SSM 46295 · Technical service bulletin · Engine · issued Jan 10, 2017
- Certain 2015 model year mkc and mkz vehicles equipped with the reserve equipment group, and certain 2012-2016 focus electric, c-max energi, and fusion energi vehicles - embedded mo…15N04-S2 · Technical service bulletin · Equipment · issued Dec 5, 2016
- Some 2013-2014 c-max energi vehicles may exhibit a concern with a discharged 12 volt battery. Follow the service procedure steps to correct the condition.TSB 16-0157 · Technical service bulletin · Electrical System · issued Dec 1, 2016
- Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and …SSM 46210 · Technical service bulletin · Steering · issued Nov 17, 2016
- Some 2013-2017 focus/c-max vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. This is a normal characteristic of the headliner a…SSM 46197 · Technical service bulletin · Structure · issued Nov 11, 2016
- Some 2013-2016 c-max phev vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc) with battery energy contr…SSM 46108 · Technical service bulletin · Electrical System · issued Oct 5, 2016
- Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This m…SSM 46102 · Technical service bulletin · Seat Belts · issued Sep 30, 2016
- 2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service…SSM 46098 · Technical service bulletin · Power Train · issued Sep 29, 2016
- The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnos…SSM 46085 · Technical service bulletin · Engine and Engine Cooling · issued Sep 21, 2016
- Some 2013-2016 fusion, mkz, and 2013-2015 c-max vehicles equipped with an hf35 transmission and built on or before 8/15/2015 may exhibit a thumping/rubbing or grinding noise coming…TSB16-0105 · Technical service bulletin · Power Train · issued Aug 12, 2016
- 2013-2016 focus/c-max - remote keyless entry (rke) programing concernsSSM-45866 · Technical service bulletin · Equipment · issued Jun 6, 2016
- Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1SSM-45821 · Technical service bulletin · Electrical System · issued May 13, 2016
- Remove water or moisture before removing the sobdmc fuse coverSSM-45800 · Technical service bulletin · Power Train · issued May 5, 2016
- Online automotive service information system for March 2016Service · Technical service bulletin · Electrical System · issued Mar 1, 2016
- Ford: 2013-2015 c-max and 2013-2016 escape equipped with leather seating may experience cracks in driver front or passenger side facing panel or seat cushion cover outboard bolster…TSB15-0129 · Technical service bulletin · Seats · issued Aug 13, 2015
- Ford: no service action is recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noi…44863 · Technical service bulletin · Visibility · issued Jul 1, 2015
- Summary to be provided on a future date.ASI-45166 · Technical service bulletin · Equipment · issued Jun 1, 2015
- Summary to be provided on a future date.ASI-45161 · Technical service bulletin · Engine · issued Jun 1, 2015
- Summary to be provided on a future date.ASI-45156 · Technical service bulletin · Equipment · issued Jun 1, 2015
- Ford/lincoln: on some vehicles, after module programming procedure or other routine service has been performed, the malfunction indicator lamp would illuminate due to various reset…ASI-45090 · Technical service bulletin · Equipment · issued May 1, 2015
- Ford: some 2013-2015 ford c-max, 2013-2015 ford escape, and 2012-2014 ford focus equipped with my ford touch may be experiencing compact discs getting stuck while attempting to eje…44855 · Technical service bulletin · Equipment · issued Jan 9, 2015
- Ford: when moving power seats rearward or forward, grinding, squealing, binding and/or a popping noise is heard. *peASI-44704 · Technical service bulletin · Seats · issued Dec 1, 2014
- Ford/lincoln: noises coming from transmission like grinding, rubbing thumping and present in gear ranges when vehicle is moving and not park or stationary. Model 2013-c-max, fusion…TSB-14-0176 · Technical service bulletin · Power Train · issued Sep 24, 2014
- Ford: clock fails to be set unless front control display interface module fcdim) has date set first and then time. Model 2013-2015 c-max, 2014-2015 escape, 2014 focus. *peASI-44726 · Technical service bulletin · Equipment · issued Sep 1, 2014
- Ford: once vehicle has set for a while, body control module (bcm) goes to deep sleep mode, dimmer setting will revert back to bright and bcm would need to be reprogram bcm to lates…ASI-44699 · Technical service bulletin · Exterior Lighting · issued Sep 1, 2014
- Ford: when changing stations on radio, the display screen, intermittently, fails to reflect station change and eventually display correct frequency or channel few minutes later. Mo…ASI-44565 · Technical service bulletin · Equipment · issued May 1, 2014
- Lincoln/ford: an investigation by engineers is being done due to discharge from 12 volt battery and inspections of water pump connectors for corrosion or damage. Model 2013-2014 c-…ASI-44559 · Technical service bulletin · Electrical System · issued May 1, 2014
- Ford/lincoln: due to an adherence failure of rtv sealant, there is a transmission fluid leakage, in some vehicles, from damper housing to transmission case joint. Model 2013 c-max,…TSB-14-0085 · Technical service bulletin · Power Train · issued Apr 25, 2014
- Ford/lincoln: the damper housing to transmission case joint, there is a fluid leak caused by an adherence rtv failure. 2013 c-max, 2013-2014 fusion, mkz. *peTSB-14-0085 · Technical service bulletin · Power Train · issued Apr 25, 2014
- Ford: the front door (left or right) fails to operate due to an intermittent ia smart unlock function. Model 2012-2014 focus, c-max, escape. *peTSB-14-0078 · Technical service bulletin · Latches/locks/linkages · issued Apr 23, 2014
- Ford/lincoln: when cause of illuminated malfunction indicator lamp (mil) has been repaired, diagnostic trouble code (dtc) p06b8, in powertrain control module, will not be cleared. …TSB-14-0074 · Technical service bulletin · Power Train · issued Apr 11, 2014
- Ford: when vehicle is traveling 65 km/h or below, there is an air condition (a/c)compressor noise, inside of vehicle cabin. Model 2013-2014 c-max. *peTSB-14-0073 · Technical service bulletin · Equipment · issued Apr 10, 2014
- Ford: the instrument panel will illuminate, on some hybrid/energi vehicles, service engine soon light or wrench lamp icon. Model 2013-2014 c-max. *peSB-14-0071 · Technical service bulletin · Electrical System · issued Apr 9, 2014
- Ford: in message center, a false liftgate ajar warning indicator, may illuminate. Model 2013-2014 c-max. *peTSB-14-0070 · Technical service bulletin · Electrical System · issued Apr 8, 2014
- Ford: some vehicles may exhibit diagnostic trouble code (dtc) b1d06:15 after the replacement of the body control module (bcm) and should be ignored and no repairs or diagnostics pe…ASI-44452 · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 1, 2014
- Ford: some model vehicles manual for powertrain control/emission diagnostic (pc/ed) has been updated regarding improved cooling fan circuit due to a lack of air conditioning, a mal…ASI-44451 · Technical service bulletin · Equipment · issued Mar 1, 2014
- Ford: when the oil maintenance on, in display message center, vehicle gas engine continuously run and electric only operation is not available, and not be confused with oil change …ASI-44401 · Technical service bulletin · Electrical System · issued Feb 1, 2014
- Ford: a possible chafing of wiring harness near driver/passenger front seat frame and through lift gate, on driver's side, near rear roof. Model 2013 c-max. *peASI-44391 · Technical service bulletin · Electrical System · issued Feb 1, 2014
- Ford: diagnostic trouble code (dtc) 01594 is set in body control module (bcm) and no other codes, after remote starting and with a start stall symptom, within 20 seconds. Model 201…ASI-44389 · Technical service bulletin · Electrical System · issued Feb 1, 2014