2013 Ford C-Max defect investigations

Investigations by NHTSA’s Office of Defects Investigation that name the 2013 Ford C-Max. An investigation is how complaints can become a recall: complaints → investigation → (sometimes) TSB → recall.

• Door Latch Failures
  Recall Query RQ19005 · opened Dec 19, 2019 · closed Feb 7, 2022 · led to recall 20V331000

  In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported…

• Door Latch Failure
  Preliminary Evaluation PE16001 · opened Jan 16, 2016 · closed Oct 29, 2016 · led to recall 16V643000

  In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with ove…