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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford C-Max 2012–2013technical service bulletin

Bulletin SSM 46547 · NHTSA communication 10109025 · issued Apr 26, 2017

Technical service bulletin
communication type
Equipment
component
2012–2013
model years
4
vehicle entries

Official summary

Some 2012-13 Focus and 2013 Escape/C-MAX vehicles may have the wrong part in the box for the BCM (base 14A068). The suspect service part number is GV6Z-14A068-G. The wrong part will have an engineering number of GV6T-14A073-GD and it will not work. The correct part will have engineering part number of GV6T-14A073-with a suffix of XA, XB, XC, or XF. Dealers should utilize the normal return process of a miss packaged part. Continue to monitor OASIS. When this concern is resolved, an update will be provided.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.