Ford C-Max 2012–2014 — technical service bulletin
Bulletin TSB-14-0078 · NHTSA communication 10056234 · issued Apr 23, 2014
Technical service bulletin
communication type
Latches/locks/linkages
component
2012–2014
model years
7
vehicle entries
Official summary
Ford: the front door (left or right) fails to operate due to an intermittent ia smart unlock function. Model 2012-2014 focus, c-max, escape. *pe
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.