Cadillac Escalade 2019–2025 — technical service bulletin
Bulletin 23-NA-185 · NHTSA communication 11017255 · issued Mar 25, 2025
Technical service bulletin
communication type
Steering
component
2019–2025
model years
60
vehicle entries
Official summary
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
Vehicles covered
- 2020 Cadillac Escalade
- 2021 Cadillac Escalade
- 2022 Cadillac Escalade
- 2023 Cadillac Escalade
- 2024 Cadillac Escalade
- 2025 Cadillac Escalade
- 2020 Cadillac Escalade Esv
- 2021 Cadillac Escalade Esv
- 2022 Cadillac Escalade Esv
- 2023 Cadillac Escalade Esv
- 2024 Cadillac Escalade Esv
- 2025 Cadillac Escalade Esv
- 2023 Chevrolet Colorado
- 2024 Chevrolet Colorado
- 2025 Chevrolet Colorado
- 2019 Chevrolet Silverado 1500
- 2020 Chevrolet Silverado 1500
- 2021 Chevrolet Silverado 1500
- 2022 Chevrolet Silverado 1500
- 2023 Chevrolet Silverado 1500
- 2024 Chevrolet Silverado 1500
- 2025 Chevrolet Silverado 1500
- 2020 Chevrolet Silverado 2500
- 2021 Chevrolet Silverado 2500
- 2022 Chevrolet Silverado 2500
- 2023 Chevrolet Silverado 2500
- 2024 Chevrolet Silverado 2500
- 2025 Chevrolet Silverado 2500
- 2020 Chevrolet Silverado 3500
- 2021 Chevrolet Silverado 3500
- 2022 Chevrolet Silverado 3500
- 2023 Chevrolet Silverado 3500
- 2024 Chevrolet Silverado 3500
- 2025 Chevrolet Silverado 3500
- 2020 Chevrolet Suburban
- 2021 Chevrolet Suburban
- 2022 Chevrolet Suburban
- 2023 Chevrolet Suburban
- 2024 Chevrolet Suburban
- 2021 Chevrolet Suburban 1500
- 2022 Chevrolet Suburban 1500
- 2023 Chevrolet Suburban 1500
- 2024 Chevrolet Suburban 1500
- 2025 Chevrolet Suburban 1500
- 2020 Chevrolet Tahoe
- 2021 Chevrolet Tahoe
- 2022 Chevrolet Tahoe
- 2023 Chevrolet Tahoe
- 2024 Chevrolet Tahoe
- 2025 Chevrolet Tahoe
- 2023 GMC Canyon
- 2024 GMC Canyon
- 2025 GMC Canyon
- 2019 GMC Sierra 1500
- 2020 GMC Sierra 1500
- 2021 GMC Sierra 1500
- 2022 GMC Sierra 1500
- 2023 GMC Sierra 1500
- 2024 GMC Sierra 1500
- 2025 GMC Sierra 1500
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.