Monday, September 21, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2021 Cadillac Escalade Esv problems & reliability

71 owner complaints filed with NHTSA for the 2021 Cadillac Escalade Esv, alongside 10 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
71
Recall campaigns
10
Fire reports
0 (0%)
Crash reports
2 (3%)

Each complaint is counted once (by NHTSA case number), even when it names several components.

NCAP overall rating
4 / 5 stars
Front 4 / 5 · side 5 / 5 · rollover 3 / 5
EPA fuel economy
No EPA match
Service bulletins (TSBs)
1,135
Manufacturer communications on file
Defect investigations
5
NHTSA ODI probes naming this model year

2 complaints report injuries (3 injured).

Federal crash records (FARS 20202023): 2021 Cadillac Escalade Esv vehicles were involved in 7 fatal crashes with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine51
Power Train12
Electrical System11
Engine and Engine Cooling7
Fuel/propulsion System6
Service Brakes4
Forward Collision Avoidance2
Seat Belts2
Unknown / Other2
Steering1

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 13 reported components →

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Complaints by incident year

21
22
23
24
25
26

What owners report

  • While driving out of state the engine started knocking- I took it to the dealer before it left me stranded on the road. I was told the engine had failed and needed to be replaced.

    Engine · filed Aug 30, 2026

  • •Purchased the 2021 Cadillac Escalade ESV Premium Luxury on XXX, at roughly 68,000 miles. •Within roughly 300 miles of ownership, the 6.2L engine suffered a catastrophic failure involving a rod and ultimately required a complete engine replacement by GM. •The incident involved a loss of propulsion while the vehicle…

    Fuel/propulsion System · filed Aug 28, 2026

  • I had two issues while the car was still under warranty one occasion while driving on a road the engine failed during my trip and I was stranded on the side of the road had to get it towed to the dealer. Second time. I was pulling out of the grocery store and my vehicle lost power as well so on two occasions while…

    Fuel/propulsion System · filed Aug 27, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

1,135 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2021 Cadillac Escalade Esv. The 10 most recent:

  • This preliminary information communicates diagnostic tips for air leveling suspension system.

    PIT5801F · Service Bulletin/Repair Instructions · issued Sep 10, 2026

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902W · Service Bulletin/Repair Instructions · issued Sep 4, 2026

  • This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review.

    PIT6516C · Service Bulletin/Repair Instructions · issued Aug 27, 2026

  • This PI provides a diagnostic tip when fuse F4DR is opening and dealerships are to inspect the wiring at the center console lid.

    PIT5869B · Service Bulletin/Repair Instructions · issued Aug 26, 2026

  • This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

    PIC6551C · Service Bulletin/Repair Instructions · issued Aug 20, 2026

  • This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.

    PIT6446A · Service Bulletin/Repair Instructions · issued Jul 24, 2026

  • PI to help diagnose A/C concern

    PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026

  • This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

    PIT5509N · Service Bulletin/Repair Instructions · issued Jul 21, 2026

  • This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

    PIT5966F · Service Bulletin/Repair Instructions · issued Jun 23, 2026

  • Super Cruise maps will download faster, giving you updates sooner for Super Cruise compatible roads

    662.10 · Over The Air · issued Jun 17, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2021 Cadillac Escalade Esv has 10 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2021 Cadillac Escalade Esv?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Cadillac or NHTSA.