Tuesday, September 22, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2024 Chevrolet Suburban problems & reliability

42 owner complaints filed with NHTSA for the 2024 Chevrolet Suburban, alongside 1 safety recall campaign. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
42
Recall campaigns
1
Fire reports
1 (2%)
Crash reports
1 (2%)

Each complaint is counted once (by NHTSA case number), even when it names several components.

NCAP overall rating
4 / 5 stars
Front 4 / 5 · side 5 / 5 · rollover 3 / 5
EPA fuel economy
16–23 MPG combined
City 15 · highway 20 (typical trim)
Service bulletins (TSBs)
567
Manufacturer communications on file
Defect investigations
4
NHTSA ODI probes naming this model year

Most reported problems

ComponentComplaints
Engine22
Power Train7
Engine and Engine Cooling6
Service Brakes5
Electrical System4
Forward Collision Avoidance2
Fuel/propulsion System2
Unknown / Other2
Air Bags1
Back Over Prevention1

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 16 reported components →

Complaints by incident year

24
25
26

What owners report

  • Subject: Formal Safety Complaint—Cracked 22-Inch Polished Aluminum Wheels on 2024 Chevrolet Suburban To Whom It May Concern: I am submitting a formal complaint concerning repeated failures of the original 22-inch polished aluminum wheels installed on my 2024 Chevrolet Suburban, which I purchased new. Two wheels have…

    Wheels · filed Sep 15, 2026

  • While driving down a two-lane blacktop road at 70 MPH (the posted speed limit) the engine, a 6.2 L L87 with a little over 15,000 miles, grenaded and seized. At the time I recall a warning message that said something like "engine shutdown". Fortunately the electronic transmission self-shifted into neutral so the car…

    Engine · filed Sep 14, 2026

  • Vehicle brought to Chevrolet dealer for recall# N252494000 at 27,626 miles. Vehicle passed inspection and oil replaced per recall. Despite engine passing and recall complete the engine failed at 29,861 miles requiring an engine replacement which was provided under warranty. The failed engine was taken by GM.

    Engine · filed Sep 3, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

567 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Chevrolet Suburban. The 10 most recent:

  • This preliminary information communicates diagnostic tips for air leveling suspension system.

    PIT5801F · Service Bulletin/Repair Instructions · issued Sep 10, 2026

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902W · Service Bulletin/Repair Instructions · issued Sep 4, 2026

  • This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.

    PIT6529B · Service Bulletin/Repair Instructions · issued Aug 27, 2026

  • This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication

    PIT6541 · Service Bulletin/Repair Instructions · issued Aug 27, 2026

  • This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

    PIC6551C · Service Bulletin/Repair Instructions · issued Aug 20, 2026

  • PI to help diagnose A/C concern

    PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026

  • This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

    PIT5509N · Service Bulletin/Repair Instructions · issued Jul 21, 2026

  • • Improves transmission diagnostic software. • Reduces unnecessary check engine light activations.

    662.10 · Over The Air · issued Jul 16, 2026

  • This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.

    PIT6529A · Service Bulletin/Repair Instructions · issued Jul 13, 2026

  • This Preliminary information communicates an issue with the dome light off switch not working after the BCM goes asleep. Advise dealership it is working as designed.

    PIT5910C · Service Bulletin/Repair Instructions · issued Jun 29, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2024 Chevrolet Suburban has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2024 Chevrolet Suburban?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chevrolet or NHTSA.