2024 Chevrolet Suburban problems & reliability
37 owner complaints filed with NHTSA for the 2024 Chevrolet Suburban, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine → | 18 | 49% |
| Power Train | 7 | 19% |
| Engine and Engine Cooling | 6 | 16% |
| Service Brakes | 5 | 14% |
| Electrical System | 4 | 11% |
| Forward Collision Avoidance | 2 | 5% |
| Fuel/propulsion System | 2 | 5% |
| Unknown OR Other | 2 | 5% |
| Air Bags | 1 | 3% |
| Back Over Prevention | 1 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Complaints by incident year
What owners report
“The contact owns a 2024 Chevrolet Suburban. The contact stated that while driving at approximately 30 MPH, the steering wheel locked at an angle, and the message "Power Steering Not Active" was displayed, causing the vehicle to strike a curb. The steering column, control arm, radiator, fender, and wheel were…”
Steering · filed Jun 9, 2026
“On May 2, 2026, while the vehicle was in operation, the engine suddenly shut off without warning. At the time of failure, the instrument panel remained illuminated; however, the vehicle would not restart. In an effort to resolve the issue, the battery was replaced, but this did not correct the problem. The vehicle was…”
Engine · filed May 12, 2026
“1. Sunroof 2. Driving on 81 N slightly past the Middlesex exit at highway speeds. My 4 minor children and I heard what sounded like a large balloon popping inside my car. Upon further inspection, my sunroof spontaneously exploded. Absolutely nothing hit our car. The more research I’m doing, this is a known issue with…”
Unknown OR Other · filed May 11, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Loss of motive power due to engine failure post recall remedy
Recall Query RQ26001 · opened Jan 16, 2026 · open
- Loss of motive power due to engine failure
Engineering Analysis EA25007 · opened Oct 23, 2025 · open
- Loss of motive power due to engine failure
Preliminary Evaluation PE25001 · opened Jan 16, 2025 · closed Oct 23, 2025 · led to recall 25V274
Technical service bulletins
563 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Chevrolet Suburban. The 10 most recent:
PI to help diagnose A/C concern
PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT5509N · Service Bulletin/Repair Instructions · issued Jul 21, 2026
• Improves transmission diagnostic software. • Reduces unnecessary check engine light activations.
662.10 · Over The Air · issued Jul 16, 2026
This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.
PIT6529A · Service Bulletin/Repair Instructions · issued Jul 13, 2026
This Preliminary information communicates an issue with the dome light off switch not working after the BCM goes asleep. Advise dealership it is working as designed.
PIT5910C · Service Bulletin/Repair Instructions · issued Jun 29, 2026
This preliminary information communicates an issue with a Service Brake system message and DTC C055F due to a low battery condition. Dealer are to inspect the battery, battery connections and for any aftermarket devices.
PIT6476C · Service Bulletin/Repair Instructions · issued Jun 29, 2026
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIT5966F · Service Bulletin/Repair Instructions · issued Jun 23, 2026
This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.
PIT6529 · Service Bulletin/Repair Instructions · issued Jun 23, 2026
This PI advises dealers that if the K160 Brake System Control Module sets DTC P0606 along with P0562 and/or P25A2, additional diagnostic aids should be followed before replacing parts. The PI provides guidance to…
PIT6522 · Service Bulletin/Repair Instructions · issued Jun 10, 2026
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians…
PIT6503A · Service Bulletin/Repair Instructions · issued Jun 3, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2024 Chevrolet Suburban has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2024 Chevrolet Suburban?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.