2024 Chevrolet Silverado 3500 problems & reliability
49 owner complaints filed with NHTSA for the 2024 Chevrolet Silverado 3500, alongside 3 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
1 complaint report injuries (1 injured, 2 deaths reported).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 19 | 39% |
| Power Train → | 15 | 31% |
| Service Brakes → | 12 | 24% |
| Unknown / Other | 6 | 12% |
| Engine | 3 | 6% |
| Fuel/propulsion System | 3 | 6% |
| Structure | 3 | 6% |
| Exterior Lighting | 2 | 4% |
| Lane Departure | 2 | 4% |
| Steering | 2 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 14 reported components →Complaints by incident year
What owners report
“The Engine Cooler has a know defect that GM has put out service bulletins for. The engine cooler is cracking, mixing oil and antifreeze that is creating a sludge that runs thru the entire system. GM wants techs to attempt to clean/flush the engine before they approve a new engine to be ordered under warranty. GM is…”
Power Train · filed Sep 8, 2026
“The infotainment/control module in my 2024 Silverado 3500HD failed unexpectedly while I was traveling cross-country. The module is available for inspection upon request. Prior to the failure, I did not receive any warning lamps or messages. When the system failed, I lost access to multiple camera systems integrated…”
Electrical System · filed Aug 14, 2026
“moved the truck on to the lawn and put it in park turned truck off. got out of the truck and went into the garage and 5 min later came out and saw the truck started to roll and went 50 ft and hit a tree.”
Power Train · filed Jul 7, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
811 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Chevrolet Silverado 3500. The 10 most recent:
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIC6629F · Service Bulletin/Repair Instructions · issued Sep 10, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902W · Service Bulletin/Repair Instructions · issued Sep 4, 2026
This PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key cycle. The condition is caused by a…
PIT6545 · Service Bulletin/Repair Instructions · issued Sep 3, 2026
This preliminary information communicates a diagnostic tip for the tailgate release system and tailgate ajar message.
PIT6543 · Service Bulletin/Repair Instructions · issued Sep 3, 2026
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
PIT6541 · Service Bulletin/Repair Instructions · issued Aug 27, 2026
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIC6551C · Service Bulletin/Repair Instructions · issued Aug 20, 2026
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
PIT6110K · Service Bulletin/Repair Instructions · issued Jul 28, 2026
This PI communicates diagnostic information to assist Technicians with a possible transmission shudder
PIP6060A · Service Bulletin/Repair Instructions · issued Jul 24, 2026
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
PIT6446A · Service Bulletin/Repair Instructions · issued Jul 24, 2026
This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
PIT5680B · Service Bulletin/Repair Instructions · issued Jul 23, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2024 Chevrolet Silverado 3500 has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2024 Chevrolet Silverado 3500?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.