Thursday, September 10, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2025 Cadillac Escalade problems & reliability

20 owner complaints filed with NHTSA for the 2025 Cadillac Escalade, alongside 1 safety recall campaign. Last verified Sep 10, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
20
Recall campaigns
1
Fire reports
0 (0%)
Crash reports
0 (0%)

Each complaint is counted once (by NHTSA case number), even when it names several components.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
16–17 MPG combined
City 15 · highway 19 (typical trim)
Service bulletins (TSBs)
427
Manufacturer communications on file
Defect investigations
2
NHTSA ODI probes naming this model year

Most reported problems

ComponentComplaints
Engine12
Electrical System6
Power Train2
Service Brakes2
Unknown / Other2
Engine and Engine Cooling1
Exterior Lighting1
Forward Collision Avoidance1
Steering1
Suspension1

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 12 reported components →

What owners report

  • On [XXX], at approximately 15,200 miles, my 2025 Cadillac Escalade V developed multiple warnings while I was driving at highway speed. These included reduced acceleration, speed limited to 62 mph, service power steering, service traction control, rear axle system off, and unavailable forward-collision and…

    Vehicle Speed Control · filed Sep 5, 2026

  • I had a 2023 Escalade that I was experiencing issues with. I decided to pay lot of money to get out of the 2023 and purchase a 2025 - which is what I was told would get me around the engine problems I was experiencing. Well that was quite the opposite. In 2025 Cadillac Escalade: 1. All the lights on the dashboard lit…

    Engine · filed Sep 4, 2026

  • I rented this vehicle from Sixt at Washington National Airport on XXX at 11:53 AM with 21,343 miles on the odometer. That evening I was driving south on XXX in [XXX] with my father and my two children in the vehicle. The instrument cluster displayed multiple brake system warnings, including warnings that braking and…

    Service Brakes · filed Aug 29, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

427 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2025 Cadillac Escalade. The 10 most recent:

  • This is a diagnostic PI to assist on a repair to fix a concern for the HVAC temperature doors binding at times

    PIT6452E · Service Bulletin/Repair Instructions · issued Aug 22, 2026

  • This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

    PIC6551C · Service Bulletin/Repair Instructions · issued Aug 20, 2026

  • Certain vehicles listed above may have a condition in which certain modules failed to update with an over-the-air (OTA) update. Dealers will update the front passenger and/or rear infotainment systems.

    N262545571 · Service Bulletin/Repair Instructions · issued Aug 18, 2026

  • This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.

    PIT6368D · Service Bulletin/Repair Instructions · issued Aug 5, 2026

  • This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.

    PIT6512A · Service Bulletin/Repair Instructions · issued Aug 3, 2026

  • This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.

    PIT6110K · Service Bulletin/Repair Instructions · issued Jul 28, 2026

  • This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.

    PIT6446A · Service Bulletin/Repair Instructions · issued Jul 24, 2026

  • PI to help diagnose A/C concern

    PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026

  • This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

    PIT5509N · Service Bulletin/Repair Instructions · issued Jul 21, 2026

  • • Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras. • Security Recording, a new feature that can automatically begin recording if your vehicle's alarm…

    663.10 · Over The Air · issued Jul 16, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2025 Cadillac Escalade has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2025 Cadillac Escalade?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Cadillac or NHTSA.