2023 Chevrolet Silverado 2500 problems & reliability
47 owner complaints filed with NHTSA for the 2023 Chevrolet Silverado 2500, alongside 1 safety recall campaign. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
1 complaint report injuries (1 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Power Train → | 17 | 36% |
| Electrical System → | 16 | 34% |
| Unknown / Other | 8 | 17% |
| Engine | 7 | 15% |
| Latches/locks/linkages | 4 | 9% |
| Exterior Lighting | 3 | 6% |
| Service Brakes | 3 | 6% |
| Fuel/propulsion System | 2 | 4% |
| Structure | 2 | 4% |
| Engine and Engine Cooling | 1 | 2% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 17 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“I recently discovered that Tasca Buick GMC Palm Harbor (located at [XXX]) submitted official paperwork stating they completed a safety recall. However, this work was never performed. My truck was never brought to this dealership, and I have never been to this facility on the date listed in their report Filing a…”
Unknown / Other · filed Sep 11, 2026
“The stereo screen face failed, with warning signs in foreign languages. An inspection was completed and it was confirmed that the module behind the screen attempted to update and burned out. When this system update failed it continued to run power resulting in a dead battery. luckily there was another vehicle around…”
Electrical System · filed Sep 2, 2026
“I am filing this complaint regarding my 2023 Chevrolet Silverado 2500HD, which has approximately 20,000 miles and has been babied since new. The truck is maintained meticulously and the undercarriage is washed weekly. The brake failures I have experienced are completely unacceptable for a truck with this mileage and…”
Unknown / Other · filed Aug 20, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
765 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Chevrolet Silverado 2500. The 10 most recent:
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902W · Service Bulletin/Repair Instructions · issued Sep 4, 2026
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIC6551C · Service Bulletin/Repair Instructions · issued Aug 20, 2026
This Preliminary information communicates an issue where an aftermarket autostop device or rear taillights is causing a dead battery.
PIT6031B · Service Bulletin/Repair Instructions · issued Aug 7, 2026
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
PIT6110K · Service Bulletin/Repair Instructions · issued Jul 28, 2026
This PI communicates diagnostic information to assist Technicians with a possible transmission shudder
PIP6060A · Service Bulletin/Repair Instructions · issued Jul 24, 2026
This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
PIT5680B · Service Bulletin/Repair Instructions · issued Jul 23, 2026
PI to help diagnose A/C concern
PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT5509N · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This PI was created to help avoid unnecessary front camera module replacements
PIT6473F · Service Bulletin/Repair Instructions · issued Jul 17, 2026
The purpose of this PI is to inform dealer technicians of a normal cab pressure relief valve noise to avoid unnecessary part replacement
PIT6532 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 Chevrolet Silverado 2500 has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Chevrolet Silverado 2500?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.