2023 Chevrolet Suburban problems & reliability
125 owner complaints filed with NHTSA for the 2023 Chevrolet Suburban, alongside 3 safety recall campaigns. Last verified Sep 23, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
3 complaints report injuries (4 injured).
Federal crash records (FARS 2020–2023): 2023 Chevrolet Suburban vehicles were involved in 13 fatal crashes with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine → | 66 | 53% |
| Power Train → | 16 | 13% |
| Unknown / Other | 15 | 12% |
| Electrical System → | 14 | 11% |
| Engine and Engine Cooling | 9 | 7% |
| Fuel/propulsion System | 6 | 5% |
| Structure | 5 | 4% |
| Visibility/wiper | 5 | 4% |
| Forward Collision Avoidance | 4 | 3% |
| Seat Belts | 4 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 19 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“While driving, the digital driver/instrument display behind the steering wheel went completely black, but the engine continued running and the radio remained on. The vehicle was stopped, turned off and restarted and the display screen came back on. This didn't effect the drivability of the vehicle. In some of the…”
Electrical System · filed Sep 17, 2026
“The contact owns a 2023 Chevrolet Suburban. While the contact’s husband was driving 70-75 MPH and depressing the accelerator pedal, the vehicle failed to respond, but the RPMs became elevated. The driver shifted transmission into neutral(N), coasted to the side of the road, and the vehicle stalled. A message to “Start…”
Engine · filed Sep 15, 2026
“Dear Chevrolet Customer Assistance, I am writing to formally report a serious safety incident involving my 2023 Chevrolet Suburban and to request an investigation by General Motors. My vehicle unexpectedly locked while the key fob was still inside the vehicle. Most concerning, my baby was also inside the vehicle at…”
Unknown / Other · filed Sep 14, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Loss of motive power due to engine failure post recall remedy
Engineering Analysis EA26005 · opened Aug 20, 2026 · open
- Loss of motive power due to engine failure post recall remedy
Recall Query RQ26001 · opened Jan 16, 2026 · closed Aug 20, 2026
- Loss of motive power due to engine failure
Engineering Analysis EA25007 · opened Oct 23, 2025 · open
- Loss of motive power due to engine failure
Preliminary Evaluation PE25001 · opened Jan 16, 2025 · closed Oct 23, 2025 · led to recall 25V274
Technical service bulletins
660 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Chevrolet Suburban. The 10 most recent:
This preliminary information communicates diagnostic tips for air leveling suspension system.
PIT5801F · Service Bulletin/Repair Instructions · issued Sep 10, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902W · Service Bulletin/Repair Instructions · issued Sep 4, 2026
This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.
PIT6529B · Service Bulletin/Repair Instructions · issued Aug 27, 2026
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIC6551C · Service Bulletin/Repair Instructions · issued Aug 20, 2026
PI to help diagnose A/C concern
PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT5509N · Service Bulletin/Repair Instructions · issued Jul 21, 2026
• Improves transmission diagnostic software. • Reduces unnecessary check engine light activations.
662.10 · Over The Air · issued Jul 16, 2026
This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.
PIT6529A · Service Bulletin/Repair Instructions · issued Jul 13, 2026
This Preliminary information communicates an issue with the dome light off switch not working after the BCM goes asleep. Advise dealership it is working as designed.
PIT5910C · Service Bulletin/Repair Instructions · issued Jun 29, 2026
This preliminary information communicates an issue with a Service Brake system message and DTC C055F due to a low battery condition. Dealer are to inspect the battery, battery connections and for any aftermarket devices.
PIT6476C · Service Bulletin/Repair Instructions · issued Jun 29, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 Chevrolet Suburban has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Chevrolet Suburban?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.