2023 Chevrolet Suburban problems & reliability
114 owner complaints filed with NHTSA for the 2023 Chevrolet Suburban, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
3 complaints report injuries (4 injured).
Federal crash records (FARS 2020–2023): 2023 Chevrolet Suburban vehicles were involved in 13 fatal crashes with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine | 59 | 52% |
| Unknown OR Other | 14 | 12% |
| Electrical System | 13 | 11% |
| Power Train | 12 | 11% |
| Engine and Engine Cooling | 7 | 6% |
| Fuel/propulsion System | 6 | 5% |
| Structure | 5 | 4% |
| Visibility/wiper | 5 | 4% |
| Forward Collision Avoidance | 4 | 4% |
| Seat Belts | 4 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving approximately 65 MPH, the transmission erroneously shifted to neutral(N), and the vehicle decelerated unexpectedly. The vehicle was pulled off the freeway and parked on the shoulder of the road, and the police were contacted and arrived…”
Engine and Engine Cooling · filed Aug 3, 2026
“The contact owns a 2023 Chevrolet Suburban. The contact stated that the front passenger’s and rear driver’s side rims were cracked. The front passenger’s side rim was replaced by the dealer under warranty, while the rear driver’s side rim was replaced with an aftermarket part. The manufacturer was notified of the…”
Wheels · filed Jul 31, 2026
“I brought my Chevrolet Suburban High Country in to the dealer pursuant to a recall for engine issues due to a manufacturing defect in connecting rods and crankshafts that can cause catastrophic engine failure. The service center changed the oil viscosity and fill cap and stated that the change should eliminate the…”
Suspension · filed Jul 23, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Loss of motive power due to engine failure post recall remedy
Recall Query RQ26001 · opened Jan 16, 2026 · open
- Loss of motive power due to engine failure
Engineering Analysis EA25007 · opened Oct 23, 2025 · open
- Loss of motive power due to engine failure
Preliminary Evaluation PE25001 · opened Jan 16, 2025 · closed Oct 23, 2025 · led to recall 25V274
Technical service bulletins
656 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Chevrolet Suburban. The 10 most recent:
PI to help diagnose A/C concern
PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT5509N · Service Bulletin/Repair Instructions · issued Jul 21, 2026
• Improves transmission diagnostic software. • Reduces unnecessary check engine light activations.
662.10 · Over The Air · issued Jul 16, 2026
This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.
PIT6529A · Service Bulletin/Repair Instructions · issued Jul 13, 2026
This Preliminary information communicates an issue with the dome light off switch not working after the BCM goes asleep. Advise dealership it is working as designed.
PIT5910C · Service Bulletin/Repair Instructions · issued Jun 29, 2026
This preliminary information communicates an issue with a Service Brake system message and DTC C055F due to a low battery condition. Dealer are to inspect the battery, battery connections and for any aftermarket devices.
PIT6476C · Service Bulletin/Repair Instructions · issued Jun 29, 2026
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIT5966F · Service Bulletin/Repair Instructions · issued Jun 23, 2026
This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.
PIT6529 · Service Bulletin/Repair Instructions · issued Jun 23, 2026
This Preliminary information communicates recovery procedure after return to dealer message.
PIT6209K · Service Bulletin/Repair Instructions · issued May 29, 2026
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin…
PIT6519 · Service Bulletin/Repair Instructions · issued May 27, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 Chevrolet Suburban has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Chevrolet Suburban?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.