Monday, September 21, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2023 Cadillac Escalade Esv problems & reliability

86 owner complaints filed with NHTSA for the 2023 Cadillac Escalade Esv, alongside 4 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
86
Recall campaigns
4
Fire reports
0 (0%)
Crash reports
3 (3%)

Each complaint is counted once (by NHTSA case number), even when it names several components.

NCAP overall rating
4 / 5 stars
Front 4 / 5 · side 5 / 5 · rollover 3 / 5
EPA fuel economy
No EPA match
Service bulletins (TSBs)
851
Manufacturer communications on file
Defect investigations
4
NHTSA ODI probes naming this model year

Federal crash records (FARS 20202023): 2023 Cadillac Escalade Esv vehicles were involved in 3 fatal crashes with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine61
Power Train19
Fuel/propulsion System10
Electrical System9
Engine and Engine Cooling7
Unknown / Other6
Forward Collision Avoidance4
Service Brakes3
Suspension3
Exterior Lighting2

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 16 reported components →

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Complaints by incident year

22
23
24
25
26

What owners report

  • Date: XXX Time: 10:30 am approx. Location: [XXX] Vehicle: Cadillac Escalade VIN: [XXX] Mileage: 25,572 While driving normally, the vehicle experienced sudden engine failure. No prior warning lights provided adequate notice. Vehicle became disabled and required towing. This vehicle is equipped with an engine subject to…

    Engine · filed Sep 9, 2026

  • Dear National Highway Traffic Safety Administration, I am writing to report a serious vehicle safety concern involving my 2023 Cadillac Escalade ESV. The vehicle is currently displaying the following warning messages: "Service Leveling System" "Vehicle Too Low, Drive with Caution" In addition, the vehicle is visibly…

    Suspension · filed Sep 2, 2026

  • The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while driving at various speeds and while idling, the engine was shaking, the vehicle stalled, and the vehicle lost power. The contact restarted the vehicle. The contact stated that the VIN was included in NHTSA Campaign Number: 25V274000 (Engine…

    Engine and Engine Cooling · filed Sep 1, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

851 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Cadillac Escalade Esv. The 10 most recent:

  • This preliminary information communicates diagnostic tips for air leveling suspension system.

    PIT5801F · Service Bulletin/Repair Instructions · issued Sep 10, 2026

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902W · Service Bulletin/Repair Instructions · issued Sep 4, 2026

  • This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.

    PIT6529B · Service Bulletin/Repair Instructions · issued Aug 27, 2026

  • This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review.

    PIT6516C · Service Bulletin/Repair Instructions · issued Aug 27, 2026

  • This PI provides a diagnostic tip when fuse F4DR is opening and dealerships are to inspect the wiring at the center console lid.

    PIT5869B · Service Bulletin/Repair Instructions · issued Aug 26, 2026

  • This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

    PIC6551C · Service Bulletin/Repair Instructions · issued Aug 20, 2026

  • This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.

    PIT6110K · Service Bulletin/Repair Instructions · issued Jul 28, 2026

  • This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.

    PIT6446A · Service Bulletin/Repair Instructions · issued Jul 24, 2026

  • PI to help diagnose A/C concern

    PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026

  • This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

    PIT5509N · Service Bulletin/Repair Instructions · issued Jul 21, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2023 Cadillac Escalade Esv has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2023 Cadillac Escalade Esv?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Cadillac or NHTSA.